Chevrolet of Englewood

Reviews

4.7 out of 5 4.7
122 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    March 2, 2018

    Horrible service, horrible staff, and lie to your face without any shame. No one takes responsibility when you push them on anything ("that was not me,... that was XXXX who said that") or apologizes. Waste of time to deal with people like these and watch your wallet. They will add on services you did not request!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.... Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Thank you in advance. -Ryan Mays Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com

  • 5.0 out of 5
    October 6, 2017

    Everything went smoothly and perfectly well. Mr. Celentano deserves special mention as he showed to be pro positive and active.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 5, 2017

    I visited several dealerships in the state prior to visiting this dealership, none of them were pleasant visits. I basically wastes alot of time.Until... I went to Chevy of Englewood. There I met a sales manager named Jose who was extremely helpful and we were able to make a deal on a new lease. He was a very humble person who truly felt like he was working with me and doing his all to make our deal. I believe he was new to this dealership and his knowledge and motivation os second to none. I hope the dealership continues to let him work to his fullest potential and maybe even train other sales persons there. I had made 2 other stops there in the prior week,but he was the one who made my entire experience a good one. I am sincerely happy for all of his help. Chevy of Englewood has a real All-Star employee in this gentleman ! Thank you Jose and Ulises! All the Best, Matthew Rivera Copy

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write us such a nice review, Matthew! We are thrilled to hear that you enjoyed your experience with us here at Buick ...GMC of Englewood!

  • 5.0 out of 5
    June 7, 2017

    I have always owned a used car. Mostly because I don't like the extra expense to a monthly car payment. After researching I decided Chevy Cruze will be... the way to go. I walked thru the lot and was greeted with friendly smiles. Everyone acknowledge me but kept distance til I was ready to ask some questions.(I LOVED THAT) No pushy sales atmosphere, PROFESSIONALISM at it's best. I walked in and spoke with the two girls at the front desk. Within a nano second Scott Mintz came to assist. He sat me down and truly listened to what I wanted. With that said, he got a taste to my indecisive nature. Lease or Finance? He explained them both in depth. Showed me various drafts of true expectations. He walked me over to the car but this one in particular had extra features yet still reached my budget! Showed me all the safety features, Test driven and fell in love. All in all I applied for credit and he knew if I was a little more patient the bank will offer a better rate(2 days). I truly felt Scott Mintz and The Chevrolet of Englewood had my best in regards.Even after my purchase Scott follows up if I have any questions. I am driving a beautiful blue 2017 Chevy Cruze with Apple Car Play in the budget I requested. With the help of Scott Mintz I'm finally in a safe car, just in time for the drives down the shore.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2017

    My salesperson was Edward Pavlica,Jr. and he was a wonderful surprise beacuse I don't look forward to buying or leasing cars based on past experiences... with the salesperson, but Mr. Pavlica was not pushy or agressive; instead he was calm and took the time to explain everything about the car to me. He and the dealership team were also good with the financing and extra paperwork on getting my disability plates transfered to the new car. I would highly recommend Mr. Pavlica and Chevrolet of Englewood to family and friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2017

    Everyone was pleasant and helpful. The whole process went smoothly

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2016

    We had a fabulous experience with our salesman, Steve M. He was professional, polite, and extremely patient. Finance was especially helpful as was the... rest of the staff. Would highly recommend Englewood Chevrolet

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership, Patrick. I am grateful to hear that Steve worked ha...rd enough to make your purchase completely fabulous. Kind regards, Ryan Mays, rmays@cadillacofmahwah.com

  • 5.0 out of 5
    December 17, 2016

    It was the best car buying experience we've gone through and it was largely due to the excellent service that Scott Mintz provided. He was extremely professional... and knowledgable and helped us find exactly what we were looking for. We couldn't be happier with how smooth the buying process was and would not hesitate to recommend our friends and family to the dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your car shopping experience with us, Rose and Stanley. We're happy to hear you were able to find what you were looking ...for including standard-setting customer service from Scott. Thank you for choosing us for your automotive sales and we look forward to meeting all your future needs the next time you need us. Best regards, Ryan Mays, rmays@cadillacofmahwah.com

  • 5.0 out of 5
    October 19, 2016

    The salesman and the process were a pleasure to deal with. I definitely would recommend this dealership to others. Thank you son much for the vehicle....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2016

    The service rep was friendly and made the service process go smoothly. I was told the service would take a certain amount of time and it was what the... tech said it would be.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews