Reviews
Excellent communications with the service advisor and
Excellent communications with the service advisor and keeping me informed of status and possible needs.. Recommend this service center for your Hyundai maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Hyundai Genesis of Springfield. We look forward to having you as one of our valued customers for many more years to come!
Safety recall 282 handled promptly and as scheduled.
Safety recall 282 handled promptly and as scheduled. Done in two hours. Smooth customer experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Good service.
Good service. Friendly staff. It was my first time there and there provide awesome customer service. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
They were engaging, direct, and communicated in a timely
They were engaging, direct, and communicated in a timely manner the source of my car problem. Abdon took time to explain to me in detail what was going on with my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Service was good.
Service was good. Service rep wasn't.Had to find own service ticket. Received txt message but could not find rep.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
We began our vehicle search at Safford Hyundai of
We began our vehicle search at Safford Hyundai of Springfield, where we were introduced to Payam. At that point, we were only interested in viewing the interior of the Palisade — no test drive — as we were still comparing several models, including the VW Atlas, Toyota Highlander, Mazda, and others. Payam was professional, knowledgeable, and truly attentive to our needs. His honest and non-aggressive approach made us feel comfortable, which stood out compared to the high-pressure tactics we experienced at other dealerships. Thanks to his approach, we returned the following week for a test drive. What is usually a stressful and frustrating experience became enjoyable and relaxed — all because of Payam’s excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Hyundai Genesis of Springfield!
Awesome service (from Moe, Ab, and Alex at Springfield
Awesome service (from Moe, Ab, and Alex at Springfield Hyundai)! They are the BEST and they represent Hyundai well!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Hyundai Genesis of Springfield. We appreciate your business and hope to see you again soon!
He was very helpful and knowledgeable.
He was very helpful and knowledgeable. He was also very professional with the procedure of the entire process of purchasing my new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
We worked with salesmen Payam who helped us with
We worked with salesmen Payam who helped us with purchasing the car we needed. He was courteous, knowledgeable, and really helpful. He answered all our questions. We also worked with Nat in as the finance manager and had a very positive experience there as well. We definitely had a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I came in for the fall service; work was performed
I came in for the fall service; work was performed quickly and efficiently. Catherine was helpful and knowledgeable. I will come again in 6 months.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.