Platinum Sales LLC

1.5 out of 5 1.5

Reviews

1.5 out of 5 1.5
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 29, 2019

    Company is a scam. They sell you cars without titles then drag you on and on saying they are waiting until its too late. Even the creditors are shady... (leaders financial.) Bought a car June 2019 and still in late October 2019 still have no title or registration (that I paid for..) Called the lenders and they had me do paperwork with NJ to get a title as if the business went under, still coming out of pocket for the car purchased and racking up tickets thanks to this companies negligence.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 2, 2019

    Buyer beware! We purchaed a car 2 months ago and can no longer drive it. They told us they lost the title. The temp plates cannot be renewed again.... Since they do not answer their phone we have had to drive there several times and still don't have an answer to when they will have the title. On these visits we heard them tell other buyers that they lost their title also. Feels like they are having serious money issues.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 19, 2019

    Stay away, buyer beware!!! They have very poor customer service once they get your money, and they sell fake warranties!! I paid for extended warranty,... called they warranty company 3 months later, they had no records of me nor my car!!! xxx???

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    April 29, 2018

    This is my second time buying from this dealership. The first I had a great, quick, and easy experience. This second time, it took almost a month to finalize... the financing for the car as their were multiple last minute items needed, even after the car deal was finalized. I needed the car to be shipped down to Florida, and it became a very difficult process as it would have taken an extra two weeks to receive the car. The car was definitely in great physical condition and clean. All the accessories in the car such as Bluetooth and the sunroof worked well. The only issue I had with the car is that the battery had a bad cell so I immediately needed to buy a battery myself. I would recommend this dealer to locals in New Jersey, and would recommend having crucial components tested before making any final decisions.

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 16, 2017

    While looking for a car for our daughter who is in college out of state, we found a 2009 RAV4 at Platinum Sales with low mileage and in excellent condition,... especially the interior. Our own mechanic confirmed that the car was in excellent shape. Barron, Ricardo, and Alex were all easy to work with and made the buying experience extremely smooth. They even took the initiative to overnight the registration and license plates to our daughter when they took longer than expected to arrive from DMV. I would recommend them to anyone looking for a solid deal on a used car without hassle. Thanks guys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 22, 2017

    I was called by Baron about the Pontiac Solstice, when I got there I was well greeted and taken care of. There is, however, an unbelievable amount of... paperwork even if you don't buy credit but that is the sign of the times. They were extremely courteous and attentive. Everything went smoothly and I could not ask for better customer service. Last quick note, when you buy the car and they detail it for you, check the trunk (mine was not done) no big deal since the trunk of the solstice is tiny. Try them before anyone else, you will be pleasantly surprised and thank you Baron.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 23, 2017

    I've bought dozens of cars throughout the years. From franchise dealers to independent car lots and a few private sellers. This was a great buying experience... for one reason: transparency. I called in about a very unique, high mileage ford F150 and was told to come down and take a look. The truck was actually at the mechanic the dealership uses, which is actually a VERY good sign. Some car lots just turn off the check engine lights and stick the car on their lot. I actually saw and test drove the car at the mechanics. It was in for a misfire - the misfire was fixed while I was there and I test drove it right after. Then I called back into the dealership and said: How much? Drove to bank, took out cash, went to dealership and paid. Title arrived a few days later. When I sat down with Sean to finalize the deal, he was very honest and forthcoming. He said he was so glad someone called in about the truck b/c of the mileage and he said that he took a risk b/c it was in such good shape (1 owner, bought, serviced, and traded back into the same Ford dealership). Well, the truck has already paid for itself. I've picked up a few dozen windows, a sandbox for my son, lumber, appliances - all within the first 2 weeks. I told him I was apprehensive b/c his google reviews were a bit low. He had no idea and we took a look at them together. He recalled the transactions that led to those reviews and went over them with me. It was news to him. I told him that I'd leave a good review once I drove for truck for a bit. Highly recommended.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2017

    Had been searching for months for a used car for my 80 year old mom. Went to see a 2003 Honda and finally found the car at Platinum Sales Great car was... in great shape, with a more than fair price, and great service to boot. Sean and his team made this a very pleasant transaction for me and most importantly my mom was thrilled with the car Go see them, its worth it

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2017

    I was not in the market for a car, but suddenly my car died. Not worth fixing..I found Platinum on cars.com, walked in, saw the vehicle that was posted... on line....loved it!!! The staff was great. I was given the details on how to aquire the car and within a few days it was mine..Even had a full tank of gas in it.... I appreciated that whole unexpected experience....I would recommend to anyone... Marci

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 25, 2016

    I found a car on Cars.com that I was interested in, and I can't wait to go there to get the car . We talk on the phone about everything .

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews