Ford Family Automotive

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
85 lifetime reviews. Includes reviews of Ford Family Automotive from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 8, 2020

    Great Experience, Great Company and highly recommend! Chris Dees is the guy to talk to. Got us a deal we couldn't refuse and we walked away super happy!...

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2019

    We came in got a really great experience, josh was very kind and respectful. The process ran smoothly couldn't have had a better experience.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2019

    Recently my car had a recall posted to me. I went to the Ford Family Dealership and am very pleased with their promptness and the service I received. They... were very quick to respond to my questions. The manager, as well as the service department, are friendly and knowledgable. Based on my experience, I value their opinion and feel they are more than competent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2019

    Great Car Buying Experience From Beginning to End! My salesman, Ryan Harrison, treated me like family. He served as my trusted advisor, making me super... comfortable with my purchase. I'll definitely return to Family Ford for my next Vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2019

    I used to go over there for many years, but new management team seems to be the best so far. Keep it up with good work !!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2019

    Tanner and the rest of the team were a pleasure to work with. No pressure and lots of yes sirs.throughout the process. Price was good too. David Motley

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2019

    I was needing an oil change and state inspection. I was greeted promptly and after checking for any possible recalls, they completed the work in less than... 45 minutes.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2019

    This was my first time to the Service Department at Ford Family Auto, but it won't be my last. Tyler took the information on my car, got it in to get the... oil changed, fluids check and completed the other checkpoints they do. The whole process and wait time was about 45 minutes. It was great to get to see all of my friends and get great service at Ford Family Auto.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2019

    I called this dealership after test driving at another dealership. The other dealership told me they could meet all of my demands before driving over to... make a deal, they did not! I called Ford Family Auto and they met all of my demands in an extremely fast manner! Everyone that I spoke to seemed very appreciative to have our business! We will definitely be returning customers! I love my new Ford Ecosport!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2019

    Enjoy the people every time I come out to family ford! Mail sold me my new truck! I put kail through the ringer, and he did not disappoint! Tyler always... takes care of my truck and really appreciate what he does!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews