Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 25, 2018

    The General Sales Manager, Philip Petris, treated me with such disrespect. Unfortunately, he is a new-fashioned sexist. The evening went well with the... typical negotiations until I began to speak up with our final request. He began to speak over me when I tried to explain the reasoning behind the request and would only look at my husband. I continued to counter with the request and his personality continued to worsen. I calmly addressed the situation as we could feel the tension and reminded him that we were both there to make a deal and I wanted to work together. As the hours passed by he began to contradict his statements one by one... 1. He said he was willing to stay all night but at 10 he said he was tired because he worked since 7. I reminded him that was his choice to be in this industry. 2. He placed himself on a pedestal about how honest and good of a person he was but then was laughing at my comments and cutting me off to try to stop me. 3. He stated all cars after 60 days on the lot go to auction but then stated the particular one we were trying to buy wouldn’t. There are plenty more but I digress. He even called out other local dealerships to degrade their business. This is not appropriate behavior. In addition to the blatant disrespect , his knowledge was lacking and attention to detail was poor. He was unaware what vehicle we were trading in although he stated he appraised it. He was unaware who owned the brands or where the vehicles we produced. Also, he treated the floor salesmen as if he was a dog by barking orders and throwing papers at him to take to the trash. As for the owners, Jessie Armstead and Antonio Pierce I would be mortified to have this man in my business.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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