Unacceptable service “check-in” !
Appointment was for 10am, after waiting in line for 30 minutes I was told they have no inspection stickers to reschedule my appointment. I made the appointment early May and have gotten at least 3 reminders about it the latest reminder was the evening before. Why wasn’t I informed about the sticker problem before I drove there ? You wasted my time and gas. It seems as though the management is trying to discourage the original Honda buyers from coming back for the free inspections/oil changes they were promise .
I Had a great experience with Honda in Hazleton, Pa. Super nice and very caring about your purchase of your new vehicle. Highly recommend this place!
Hi Kat, thank you for this 5-star review of Hazleton Honda! Our team is grateful for your business and we hope to see you again soon.
Do not go here
They contacted me to sell my vehicle. At first really nice. It has been 2 weeks since they have my vehicle and I have not received any payment. They keep stating company policy. I asked other dealers if this was how they operated and they said NO. Do not deal with them here. They are not nice.
Hi Michelle, As our team stated at the time we purchased your vehicle, we are unable to release the funds to you until you provide us with the title to the vehicle. We have provided your bank with the pay-off amount in a timely manner, as you confirmed with them. However, we have yet to receive the vehicle title. I realize this situation is upsetting, but I'd like to ask for your patience in this matter. Contacting us multiple times daily will unfortunately not speed up the process, as we have taken all the necessary steps to conclude this transaction on our end. As soon as we receive the vehicle's title, I will ensure your funds are released as immediately as possible. David Lewis General Manager
Brendon took great care of me.
Great sales people. They gave me a lot money for my 22 year old car. Great deal I got. Thank you all!!!! Warranty great too
Hi Tamea, thank you for this 5-star review of Hazleton Honda! Our team is grateful for your business and we hope to see you again soon.
Mitsubishi Outlander purchase
I was looking at 2 Mitsubishi Outlanders at Hazleton Honda and another dealership. I’m a very tough negotiator and hard sell. Hazleton Honda, and my salesperson Brendon, went above and beyond to get me the right deal on a great used vehicle. I very rarely write reviews, but I was so impressed with my experience at Hazleton Honda, I felt that I needed to! If you go there, ask for Brendon and you will not be disappointed.
Hi Tom, thank you for this kind review and your recognition of our team member, Brandons, hard work! Our team truly appreciates your business and we hope you will reach out to us for any future needs. Until then, enjoy the road ahead!
ABSOLUTELY AMAZING STAFF
I took my vehicle to HAZLETON HONDA for a diagnostics on my hybrid and possibly a Tran's flush. I had a few problems going on with my car. I was informed The trans fluid was fine and they gave me the rundown in detail on what was wrong with my car. They could have charged me out the ying yang and could have swindled me for well over 5k in repairs. But Mr Bob the services associate was straight up with me. VERY VERY PROFESSIONAL because he was more concerned about the correct information that was given to me then making money. CHARLIE was the mechanic who diagnosed and looked over my car thoroughly and gave me full details. Also VERY PROFESSIONAL. Just the experience was 10 out of 10 excellent customer service. I HIGHLY HIGHLY recommend these professionals. The prices are decent, the explanations on service was detailed down to the letter. Also this was my very first time I brought any of my cars to a dealership. You wont be disapointed in the quality of service they provide kudos to the HONDA dealership for a wonderful experience. Thank you for everything
Hazelton Honda was Outstanding,they were right on.
All I can say is Thank You Hazelton Honda, You all were awesome. My Salesman Drew👍 Thank You with all my Heart 💜 Outstanding!Great job
Lynn from Jim thorpe
Hazleton Honda was the first dealer I looked at. Had full intentions of checking out Toyota and Subaru dealers in Bethlehem. My experience with Drew was awesome. He helped my by getting input from me as to what I was looking for. Drew’s kind and caring non-intimidating manor made it easy to purchase a vehicle I was able to drive the vehicle home to get a feel for it. I made my decision buying a CRV without checking out other dealers. Couldn’t beat the price. Drew made my experience superior and I am a proud owner of a new Honda
Went in just to look and see if I was interested in anything. Carl at hazleton Honda attended me. I drove 2 cars and was interested. Carl did everything to get me to the number I wanted and was very helpful. Overall I had a great experience.
Hello, thank you for the wonderful review! The Hazleton Honda staff truly appreciate your kind words and are happy to have helped you into the vehicle that you love. Enjoy the road ahead!
I recently visited the dealership and was looking to trade in my vehicle for something more affordable. Drew assisted me throughout the entire process. Very kind and knowledgeable made my visit very enjoyable. He worked with my best interests in mind. I will be a continuous customer!
Hello, On behalf of the Hazleton Honda team I'd like to thank you for this great review. We are pleased to have provided you with a knowledgeable and enjoyable experience and we look forward to your continued visits!