Reviews

3.0 out of 5 3.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 10, 2017

    I test drove a Cadillac. It overheated. 2nd Cadillac had "service" lights come on. They assured me I would be able to purchase a vehicle. The next day,... I had to call them to find out they could sell me an SUV. The next 2 days I left messages. No reply. The 3rd day I called and finally spoke with them. They told me I need a co signer. Junk vehicles. Very dissatisfied.

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2017

    I am here to leave a review for PTL Automotive exceptionally the best service I've had in the kindest people I've encountered in a long time went out of... their way to help a guy out that was in need when nobody else would or will care these to get and I will always appreciate respect those that do care thank you guys I'll be back Kyle and Emily

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    August 26, 2016

    Bought a truck from them and got a 3 month warranty. Got home that day and truck had a horrible tick once the engine was fully up to operating temp. Brought... it to ford garage to get looked at. Cam phasers and timing chain were bad. Cost me $2434.70. Warranty wouldn't pay for it. And PTL won't won't do anything. Won't return my phone calls. Won't return messages. Won't help. Ford garage says there is no way they didn't know it had that problem.

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    Customer Service
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    13 people out of 13 found this review helpful. Did you?