Mid Bay Ford Lincoln

4.7 out of 5 4.7
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Mid Bay Ford Lincoln Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2016

Formerly Marty Franich! New Name Same Great Service!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 23, 2019

    Prompt service. I arrived at the appointment time and was checked in immediately. I was told how long it would take and given a fee estimate immediately.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Tom. Please come visit us if you need anything else, be it service or sales.B est, The Mid Bay Ford Lincoln Team 831-...722-4181

  • 5.0 out of 5
    September 21, 2019

    Adolfo had me in and out as fast as possible. Customer service was grade-A, pricing was fair, and the overall experience was great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for your feedback, Jake. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your... feedback with Adolfo. Please let us know if we can ever help you in the future. Best, The Mid Bay Ford Lincoln Team 831-722-4181

  • 4.0 out of 5
    September 14, 2019

    As a long time customer,I have noticed that the service staff is more responsive and listens to my concerns than previous personnel employed by M.B.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! Best, The Mid Bay Ford Lincoln Team

  • 5.0 out of 5
    September 12, 2019

    Adolfo is an excellent representative for your organization, very helpful and courteous. He is quick to diagnose and correct the problems, and always does... what he says which I feel is very important.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your great review, Tim! We're glad to have Adolfo on our team and that we could provide you with a positive experience. If you ever need... anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Mid Bay Ford Lincoln Team 831-722-4181

  • 5.0 out of 5
    September 11, 2019

    Great friendly knowledgeable customer customer service. Good coffee and popcorn always available as well as bottled water. They even ask if you would like... car washed. Customer service rep explains problems and concerns. Also reviews what maintenance was done to car. Always treated with respect and given their full attention to you and your car.

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    Came in for service or repair
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    Dealer Response

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Mid Bay Ford Lincoln Team 831-722-4181

  • 5.0 out of 5
    September 5, 2019

    Great Staff. Great customer service. Fixed the first time. Great coffee and popcorn. Will be back for next service. Thanks!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are! Best, The Mid Bay Ford Lincoln Team 831-722-4181

  • 5.0 out of 5
    August 23, 2019

    The customer service I received the other day was really great. I wasn't sure that I would be able to pick up my car by closing time and Efrain worked... with me to make sure I would be able to get my car.

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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Sincerely, Debbie George, Customer Care Manager 831-722-4181

  • 5.0 out of 5
    August 19, 2019

    I really liked that the young man you helped me Efrain was very nice and he made sure all my question got answered and I was given the best service. While... waiting in the waiting area Efrain offered me water and made sure my wait did not feel to long.

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    Came in for service or repair
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    Dealer Response

    Hi Violeta and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Efrain is a great as...set and we're thankful to have him on our team. We appreciate your business! Sincerely, Debbie George, Customer Care Manager 831-722-4181

  • 5.0 out of 5
    August 3, 2019

    Staff was helpful and kept me updated on the progress of repairs. Car was washed and ready when promised. It was a very good experience.

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    Does recommend this dealer
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    Dealer Response

    Thank you for the glowing review! It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to st...op in or reach out to us if you have any questions for our staff. Best, The Monterey Bay Chrysler Dodge Jeep Ram Team

  • 5.0 out of 5
    August 2, 2019

    Everyone was friendly and courteous. They got me in on short notice and finished the service and smog in just a few hours. Lomelli was great.

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, we are so glad we could take care of all of your needs at Mid Bay Ford Lincoln. Thank you for giving this feedback; we will be sure to share ...it with the team! Best, The Monterey Bay Chrysler Dodge Jeep Ram Team

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