INFINITI of Boerne Hours
At INFINITI of Boerne, we are in the business of building long-lasting relationships. Our mission statement, "we live to provide exceptional care," defines who we are and how we want to treat our customers and each other. We believe high quality care and integrity are general principles that every customer should experience. We understand the importance of taking care of our associates and maintaining the unique culture that fosters exceptional customer care.
We are a Principle Auto dealership, and we are locally owned and operated in the heart of San Antonio, TX.
"A Principle Auto Dealership"
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Very friendly! Wonderful people! Great atmosphere overall! Best car buying experience so far! Would absolutely go back as well as recommend to friends... and family!
Congrats on your new INFINITI, Jan! We are so glad to hear your buying experience went so smoothly, and we hope to see you soon. :)
Upon entering Infiniti of Boerne a couple of weeks ago; I felt like an honoree at an event. My husband and I were greeted warmly and professionally by... Tim Hejl, a salesman with whom we had a scheduled appointment prior to visiting the dealership. Tim immediately commenced to make us very comfortable by offering coffee and other refreshments. Without further to do he took us out to the vehicle that, in fact, we had admired upon entering the dealership, not knowing that the 2017 Qx30 infiniti vehicle would be ours within thirty minutes after we entered the dealership. Yes thirty minutes..The personnel at this dealership are so well connected that we were able to complete finance paperwork with J. Michael Crittenden, a true professional .within twenty five minutes. Afterwards we were introduced to other personnel aligned with the sale, to include the Manager. All of the individuals mentioned were friendly, professional, adding to a welcoming atmosphere. We were then shown the service area, vehicle maintenance. We were greeted by a super nice service manager, Jose Rodriquez, who pointed out the key functions of the vehicle that we had purchased, along with showing us the service maintenance area. Before we left this spotless facility, we were given a complete tour of the beautiful dealership, a spacious and fully equipped waiting room, to include the beautiful and impeccable state of the art bathroom facilities.. Lastly, visiting this dealership was a real pleasure, so relaxing, no stress or fuss, and most of all my husband and I appreciated that there was a place for everything and everything in its place. Not outside sales personnel waiting to pounce on the first customer to drive up, unlike a lot of other dealership that I have visited in the past, where salesmen are all in clusters in front of the dealership.. I highly recommend this dealership to anyone looking to find personnel who subscribe to excellent Public Relations...Infiniti of Boerne is a top notch dealership. The personnel are there to serve you by rolling out the Red Carpet during each juncture of your car buying experience . Your every request is tailored to meet your needs, and let me tell you, the personnel at Infiniti will meet and exceed your expectations for the duration of your vehicle ownership. It is a pleasure to write this review! Doris Baldwin.... .
Doris--we can't thank you enough for such a stellar review. Wonderful customers like you are the reason we wake up and go to work in the morning, and ...every customer is always important. Please know you're always welcome here at INFINITI of Boerne, and we look forward to seeing you soon. Take care!
Assistant service manager
Took my car in for repair and after seeing the great selection of cars I ended up with a new QX 50! It's beautiful and Rod Sallick , the saleman, was so... knowledgeable about the car and made the entire process easy. Thank you Rod and Infiniti of Boerne!
Hi Lisa, we are thrilled that you had a great experience with our dealership and so excited for your journey with your new QX50! Thank you for leaving... this kind review--we look forward to working with you again in the future!
Thank you for all of your help and you???re timeless efforts finding the car that I really wanted. I would highly recommend Infiniti of Boerne. Customer... service and the service department are more than you can ask for. Thank you James for working so hard and finding my new car
Becky--congrats on your new car, it looks amazing! We're over the moon to hear about your positive experience with us here at INFINITI of Boerne and w...e hope you'll stop by sometime soon. :)
I love my new QX80 and my experience doing business with Infiniti Boerne, Tim Hejl and everyone else I dealt with was professional and sincere! I???m afraid... I would have bought a car even if I didn???t find one I liked, just for the quality of customer service! ;)
Hi there--congrats on your new QX80, great choice! We're so happy to hear about your positive shopping experience here with us at INFINITI of Boerne, ...please let us know if you ever need anything. Take care!
James in sales was wonderful to work with. The dealership offered great customer service! The process was a bit longer than we hoped, but the overall service... was amazing.
Hey there, and thanks so much for the 5-star review! We're sorry the process took a little longer than expected, but we're thrilled to hear our servic...e made up for it. Please know you're always welcome back anytime. :)
An overall wonderful experience . Well informed and very professional. James was very knowledgeable, patient and thorough; he ensured all details were... complete and provided a complete review of the car.
Roger, what a beautiful new car, congratulations! We appreciate you stopping by to leave us a positive review about your shopping experience at our de...alership. Please let us know if you ever need anything at all. Take care!
Really appreciate the help in getting our first Infiniti! Great experience and worth the drive down from north of Austin. Tim literally went the extra... miles for us! Thanks much.
RD, thank you for choosing INFINITI of Boerne! We are glad to hear that you had a great experience and we hope to see you again in the future! Enjoy y...our new INFINITI!
For being a first time car buyer the experience was amazing! Salesman wasn???t pushy and very helpful when purchasing my vehicle. Would definitely recommend... buying a car from them.
Ayden, congrats on your new ride! We hope you're loving it :) Thanks for letting us know about your experience, and please know you can always reach o...ut if you ever need anything. Take care!
We had amazing customer service, were not pushed into something we didn't want to do and felt very comfortable from the minute we walked in. We would recommend... Infiniti of Boerne to anyone looking to purchase an Infiniti!!
Hi there and congrats on your new INFINITI! We're thrilled to hear about your shopping experience, and thank you so much for the 5-star review! You're... always welcome back anytime, so please let us know if you need anything at all. Take care!