[{"id":563688,"firstName":"Tarek","lastName":"Jebali","titleText":"Variable Sales Manager","shortBioText":"","emailTxt":"tarek.jebali@hendrickauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/e4965bf9fde5.jpg","drDealerId":106501,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":563975,"firstName":"Giuseppe","lastName":"Baldin","titleText":"Client Advisor","shortBioText":"I am the Client Advisor here at BMW of Kansas City South and have been here since October 2018. I grew up in the River Market area of Downtown Kansas City, Missouri and lived here my entire life. My parents emigrated here in 1959 from the northern region of Italy and settled in the \"North End\" just northeast of downtown. I have always been fascinated by fast European Automobiles such as Ferrari, Lamborghini, Porsche, Alpha Romeo and BMW of course. My motto is to provide the best customer experience as I love talking with people and getting to know them and the history of their car. It is my goal to serve the customer and offer a comfortable buying experience for years to come! 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Love serving people with a Servant attitude","emailTxt":"clinton.wong@hendrickauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":114,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/083ed991c9e1.jpg","drDealerId":106501,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1051747200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":582562,"firstName":"Derek","lastName":"Goodhart","titleText":"Service Advisor","emailTxt":"derek.goodhart@hendrickauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/2b09ffe5f7a1.jpg","drDealerId":106501,"dealerEmpStartDtUtc":"1501545600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":563984,"firstName":"Billy","lastName":"Roskosh","titleText":"Client Advisor","emailTxt":"Billy.Roskosh@HendrickAuto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/622550a4d4f0.jpg","drDealerId":106501,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":582559,"firstName":"Matthew","lastName":"Bayer","titleText":"Service Manager","emailTxt":"matt.bayer@hendrickauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/9d36098fad06.jpg","drDealerId":106501,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":563978,"firstName":"Kalene","lastName":"Dunn","titleText":"Client Advisor","emailTxt":"Kalene.Dunn@HendrickAuto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/b1856eae929f.jpg","drDealerId":106501,"dealerEmpStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563980,"firstName":"Keith","lastName":"Heedum","titleText":"Client Advisor","emailTxt":"Keith.Heedum@HendrickAuto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/48ec53e72319.jpg","drDealerId":106501,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"446947200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563983,"firstName":"Samuel","lastName":"Newton","titleText":"Client Advisor","emailTxt":"Samuel.Newton@HendrickAuto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/48a5a1d13364.jpg","drDealerId":106501,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563974,"firstName":"Caleb","lastName":"Zimmermann","titleText":"New Car Sales Manager","shortBioText":"","emailTxt":"Caleb.Zimmermann@HendrickAuto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/78e0c84ce079.jpg","drDealerId":106501,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":563976,"firstName":"Colin","lastName":"Coit","titleText":"BMW Genius","emailTxt":"Colin.Coit@HendrickAuto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/f455385da4ad.jpg","drDealerId":106501,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"1538352000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563661,"firstName":"Nicholas","lastName":"Karras","titleText":"Executive General Manager","emailTxt":"Nicholas.karras@hendrickauto.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106501/employees/2747829285d4.jpg","drDealerId":106501,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":608758,"firstName":"Charlie","lastName":"Henry","titleText":"Sales Manager","emailTxt":"charlie.henry@hendrickauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":106501,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":608782,"firstName":"Noelle","lastName":"Russo","titleText":"Client Advisor","emailTxt":"noelle.russo@hendrickauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":106501,"dealerEmpStartDtUtc":"1561939200","industryStartDtUtc":"1561939200","certifiedEmployee":false,"deptDscrp":"Sales"}]

BMW of Kansas City South

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 7:00 PM

BMW of Kansas City South Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Here's to the ones that persist.You arrive before the opening hour and continue when closing time is an hour past.Here's to the ones who inspire. While the status quo sees madness, we see genius.Here's to the lovers. Who choose togetherness, in a world of selfishness. Here's to the visionaries. Who see a better prospect for our future, the future of humanity.

...



And here's to the crazy ones. Who believe that the best way to predict the future, is to create it.

We are Hendrick BMW of Kansas City.

"BMW of Kansas City South believes that people with passion can change the world for the better."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
657 lifetime reviews. Includes reviews of BMW of Kansas City South from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2019

    This was a routine visit for a four wheel alignment. The staff was friendly and car was ready before expected. As always, the car had been washed and cleaned... inside and out. Great service as always.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your positive comments about BMW of Kansas City South! We're thrilled to read that you had a great experience with our service ...department. Your continued business with us is greatly appreciated! Thank you again for leaving us this response!


    Worked with:
    Clinton Wong

    Service Advisor

    (4.8) 114 reviews

  • 5.0 out of 5
    October 8, 2019

    Billie and everybody went above and beyond to make this experience as pain free as possible. We really enjoyed the car buying experience at BMW of South... Kansas City. I highly recommend Billie and anybody looking to purchase a BMW in Kansas City.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Czucht for sharing your experience with us! We're happy to hear Billie was helpful throughout your car buying process and appreciate all of ...your positive feedback. Thank you again for the great review! Take care!


    Worked with:
    Tarek Jebali

    Variable Sales Manager

    (5.0) 61 reviews

    Jhoda Edquist

    General Manager

    (5.0) 55 reviews

    Billy Roskosh

    Client Advisor

    (5.0) 24 reviews

  • January 9, 2017

    I am grateful to both JP and Jordan for making my purchase of my vechile an exceptional and effortless experience. Their combined honesty, professionalism... and diligence warranted this review. The are a true example of the "customer comes first". They exceed my expectations and are assets to BMW of Kansas City South. What a wonderful dealership and staff.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Colleen, thank you for taking the time to review us , we look forward to serving you in the future and appreciate your business very much. We are prou...d that JP and Jordan are part of our team. Thanks again

  • 5.0 out of 5
    October 8, 2019

    I was trading in two cars and coming from Colorado to do it. It's always scary when you haven't seen the car you're buying and when they haven't seen your... trades. But we got everything settled before I came and when I arrived everything went smoothly without a hitch and was done within an hour and a half. It would have gone even quicker but one other person was finalizing paperwork before us. The car was as described, no problem trading in my vehicles, no last minute surprises or changes to our already agreed upon numbers. The dealership is very nice and the Keith was fantastic.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tarek Jebali

    Variable Sales Manager

    (5.0) 61 reviews

    Keith Heedum

    Client Advisor

    (4.9) 31 reviews

  • 5.0 out of 5
    October 8, 2019

    We are so happy we chose to do business with BMW of KCS! Rodkem and his team were helpful, friendly, honest, and an overall supreme experience. Will continue... using them for years to come.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rodkem Matthews

    Client Advisor

    (4.9) 48 reviews

  • 5.0 out of 5
    October 5, 2019

    Honest and the proof is that the car runs like it was new. Repair fixed the problem and the entire service department was very professional. Highly recommend... this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Troutkiller! We are very happy to have provided you with such a positive experience! Thank you for giving us the opportunity to assist you with you...r service needs! Please don't hesitate to reach out if there's anything additional we can do for you.


    Worked with:
    Paul Tracy

    Service Advisor

    (4.9) 93 reviews

  • 4.0 out of 5
    October 4, 2019

    Usually very responsive and good, but the last service took several phone calls and emails to get it scheduled. The replacement part look long time to... order and when it was ordered, it was ordered incorrectly. Wanted to provide feedback to BMW to have me replace the entire quarter glass and pay for several hours of labor when only a weather strip on the quarter glass needs gluing. Otherwise, the job was done well. Good loaner car provided. Will revisit again.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello AJ, thank you for taking the time to leave us your honest feedback. We are disappointed to hear that you did not have a more positive experience... with us at BMW of Kansas City South. We are thankful for all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!


    Worked with:
    Clinton Wong

    Service Advisor

    (4.8) 114 reviews

  • 4.0 out of 5
    October 4, 2019

    Good customer service but believe that BMW charges too much for simple stuff like changing a bulb and unnecessary suggested fixes that it is not needed...

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ctaborga! Thank you again for your business and taking the time to leave us a review about your experience. Your feedback allows us to progress ...as a dealership, and we appreciate you expressing how we can improve. We are always more than happy to assist you if anything else comes up. Take care!


    Worked with:
    Clinton Wong

    Service Advisor

    (4.8) 114 reviews

  • 5.0 out of 5
    October 3, 2019

    Repair assessments and communication of findings are always fast, with sound recommends. The friendly service and use of technology, text/web based repair... approvals, are great to progress repairs even during a busy work day. Paul, my service advisor, is great at keeping me informed about the process of my vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Tracy

    Service Advisor

    (4.9) 93 reviews

  • 5.0 out of 5
    October 1, 2019

    I was greeted immediately upon walking through the door. The check in process was very efficient and my loaner car was ready within minutes. My service... advisor called me throughout the day to update me on the progress of my car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Clinton Wong

    Service Advisor

    (4.8) 114 reviews

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