Porsche Towson Hours
At Porsche Towson, you are Priority 1. It is our goal to make your entire sales, parts, service, and collision repair ex
perience the absolute best. Porsche Towson is a family owned and operated dealership. We would like to welcome you to our family and we look to building a relationship that far exceeds your automotive needs and expectations for years. Ask about our Priority 1 Service - no appointment necessary and loaner vehicles available.
"Porsche Towson...where you are Priority 1."
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I found the Cayenne I wanted on Porsche USA and was emailed after I submitted my information on Porsche Towson’s website. Matt D. was professional from... his 1st email to the follow up phone call I received 2 days after my purchase! I planned to purchase before I arrived and had a trade in that was in poor shape. Regardless of not needing to “sell” me, unknowingly, Matt still went above and beyond and made sure he answered every question I had, dealt with my hangry attitude, and even came to pick me and my spouse up when we went to trade my vehicle in at another business for more $. I wasn’t upset Porsche didn’t offer more on my trade because I am familiar with their quality of service. Even though my trade was a Porsche it had improperly repaired accident (possible frame) damage that had led to other issues easily recognized by Porsche Techs. Previous owner situation my ignorant purchase= my expensive lesson learned (buy a Porsche from Porsche, you know what you’re buying). This is my 3rd Porsche Cayenne. I have conducted business with 4 locations and this has been one of my best experiences. The 5 stars were earned on quality of repairs based on the trucks detailed cleaning done by the Dealers detailing shop and Matt’s sharp eye seeing things that needed to be cleaned that I did and didn’t notice.
Wow thank you so much for the very detailed 5-star review! We appreciate you taking the time to do that, and are so happy to have you as a customer!
Michael Boesenberg (my salesperson) was very professional and welcoming, from the time I walked in the door (did not over look me, due to the fact that... I am a young looking black female). Did not pressure me into making a purchase, I felt very comfortable expressing exactly what I wanted. He continued to search for the type of Porsche that I wanted (I turned down a few vehicles) lol. Michael offered me some very good advise, that I found to be helpful. And now I am a first time owner of a brand new 2018 Porsche. I am very pleased with my decision, and buying experience.
Flew from Texas to buy my dream Porsche. Alfred was surprised to see me. He was friendly, professional, and courteous. Needless to say I bought my first... Porsche here.
Hello William, Thank you so much for making the long trip to Texas to buy your Porsche. We hope you are truly happy with your purchase. We're thrilled... that you had a great experience working with Alfred. Hope you're enjoying your Porsche!
Inside: black, greasy footprints on the floor mats, black fingerprints on the headliner and doors. Outside: oil on all fenders. Many specks of something... all over the top side, like from an overspray of clear coat or paint protector. Washing the car didn't remove the specks, which have hardened into something like a clear paint or plastic. No resolution or follow-up on the main service issue, which is safety related. Why would I want to return to this dealership?
Thank you for taking the time to provide honest feedback. We take a tremendous amount of pride in our workmanship, and strive to deliver a pleasant an...d thorough service experience. It seems as though we have failed to deliver, and for that I do apologize. I would like to speak with you directly about your last visit. At your convenience, please reach out to me at 443-921-4610, or email at email@example.com. I look forward to hearing from you, and hope that we can easily resolve your concerns, Sincerely, Steve Postol General Manager Porsche Towson
Called Porsche of Towson repeatedly to check the availability of a car, no one picked it up and it kept transferring to BMW dealer (which is next to the... Porsche) next 5 minutes I went to their office; RJ and the Manager (never got his name since he didn't even introduced himself to us) were playing with their phone and texting. Even when I entered the building, no one even greeted us. Also, the manager was replying to my question from behind his desk, not even approaching us. I'm a doctor, and I never had experienced this level of rudeness and unprofessionalism in any type of work place. Never go back there even if they have my dream car.
Researching the purchase of a CPO Cayenne. Did not have an apppointment but was helped a great deal by a member of the sales staff, RJ, and was very happy... with his help. I am still liking but would definitely return to Towson Porsche for the purchase.
I contacted this dealership after finding the car I wanted online. I spoke to Steve on the phone to ensure the vehicle was still available before making... the drive to Towson from Arlington, VA. He was very nice. He greeted me when I arrived and introduced me to RJ. RJ was extremely helpful and knowledgeable. He took me on a test drive. He didn't rush me even though I ended up being there an hour and a half past closing. Between Steve and RJ I had a great experience and would highly recommend this dealership. RJ continues to answer my questions, as this is my first Porsche.
Thank you for taking the time to review your experience. We appreciate your business, and are happy to hear that your visit was a pleasant one. Enjoy ...your new car!
The cost of Porsche service is not cheap. That said, Porsche Towson is a very good dealer for both purchasing and servicing. Very nice people!
Having purchased over 15 cars at various dealerships, I observe a transaction when I purchase a vehicle very carefully. That being said, the experience... I had at Porsche of Towson was nothing less than incredible. From the moment I began communication for the car I received quick responses, and more importantly things were handled very professionally. My sales person David Borum was as professional as they come, and made sure that by the time I took the 5 hours drive from New York to MD my car was detailed, serviced and all of my paperwork was ready to go. The sales manager Steve was also very kind and went the extra mile to make sure all of my needs were handled and not ignored. Overall this dealership is exactly what a car buying experience SHOULD be.
Just wanted to take a moment and thank RJ Sidhu for a wonderful car buying experience. He was extremely knowledgable on the GT4 and kept me up to date... on the entire delivery process. The facilities at Porsche of Towson are first rate along with staff. Everyone was welcoming from first entry into the dealership to the handshake upon leaving with my new car. For anyone looking to buy a Porsche I highly recommend RJ and the rest of the team at Porsche of Towson.