Mercedes-Benz of Jacksonville

3.8 out of 5 (3.8) 6 reviews

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 7:30 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 7:30 PM
Tue 9:00 AM - 7:30 PM
Wed 9:00 AM - 7:30 PM
Thu 9:00 AM - 7:30 PM
Fri 9:00 AM - 7:30 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

3.8 out of 5 3.8
6 lifetime reviews.
  • Fantastic KNOWLEDGE AND CUSTOMER SERVICE
    October 11, 2016

    I must say, I truly enjoyed my experience working with Mike Passagno. From the moment I shook his hand, I felt a sense of relief with the car purchasi...ng process... This is the first time I have set out to purchase a car on my own, and to be a honest, I was scared to death. After talking with Mike, asking 100 questions, and looking at 25 different options... I FINALLY DECIDED ON ONE... This man has the patience of a saint... THANK YOU MIKE FOR ALL YOUR HELP!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's wonderful to hear, Mrs. McClement! I'm delighted you had a great experience in the past. Please be assured in knowing that we will continue to ...provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Blair Sharpe, General Manager.


  • 5.0 out of 5
    Amazing Experience
    October 11, 2016

    Had an amazing buying experience with Mike Passagno, his knowledge of product lines was certainly impressive. His willingness to work with me on the ...multitude of options both within my vehicle and with pertaining to financing was very much appreciated. I will not hesitate to purchase my next Benz from Mike. Thank you for an amazing and wonderful experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! It is our pleasure to continue to provide you with exemplary service, JT. I'm delighted you had a wonderful experience with us in the past ...and we look forward to continuing your great experiences with us in the future. Sincerely, Blair Sharpe, GM.


  • 5.0 out of 5
    Retired
    August 27, 2016

    I had been looking for a 2014 or newer Ford F 150 V- 6 Twin Turbo to replace my current truck for several months. I fouund EXACTLY what I was looking ...for thru Cars.com, at Fields Cadilllac, at, GET THIS: 1: 00am last Friday morning. The dealer opened at 8:30 that morning, I was there at 8:05am. No salesmen had arrived yet, but I noticed the side door was unlocked, and that F150 was sitting right there. I went in and I was greeted by the Finance person. Very nice gentleman. He proceeded to find a salesman for me, and I was test driving the vehicle at 8:35am. Bought it at 9:00am. VERY easy procedure from start to finish, highly cordial staff, and I got a deal on that vehicle that both me, and even my wife were, and STILL are astonished at. ( I am a Retired Auto Claims Adjuster, so I have GREAT resources for researching any vehicle's value. I got an incredible deal on that F150). If you are in the market for a new, or relatively new vehicle with very low miles, Cars.com is the way to go!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your business in the past, and for your pleasant remarks regarding Mercedes-Benz and Sprinter of Jacksonville. We are delighted to welcome ...you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Blair Sharpe, General Manager.


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Service Pricing

    Oil, Filter Change

    $89.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership


Whether you are visiting to search for a Mercedes-Benz vehicle in the Jacksonville area or contacting our authorized service center, we hope to be of assistance. Please contact us at any time to discuss your requirements in more detail, or visit us at 10231 Atlantic Boulevard, Jacksonville, FL 32225.

"Fields Matters Because You Matter"
Mercedes-Benz of Jacksonville
10231 Atlantic Blvd Jacksonville, FL 32225
New (877) 438-6640
Used (877) 465-5214
Service (877) 465-7672
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