Reviews
2022 Telluride
Good communication. Straight forward. No surprises. Not charging the market adjustment like some dealers trying to take advantage of the vehicle’s popularity.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Moritz Kia Alliance Team
Great Service
Paul was very professional and thorough. He explained everything clearly. I was greeted promptly and walked to waiting area and the dealership was clean and looked nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Moritz Kia Alliance Team
GREAT SERVICE CONSULTANT!
My most favorable rating was entirely attributed to the courtesy, friendly attitude, and professional advice received from Service Consultant Paul Egerton. Paul was very helpful and informative. He "took possession" of my service reqirements, and he rendered outstanding, "personalized" service. I was most impressed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team
Great service!
Fast, friendly service! Everyone is so nice. They have plenty of seating while you wait. They get me out of there super quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Moritz Kia Alliance Team
Best place to buy a Kia in DFW
Allyson was a great seller. Very professional and knowledgeable. She was the only seller that knew all the specs of the Sorento and knew how to explain it. Joe also was great. He explained everything and did it very easygoing. We loved the futuristic table tab.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Kia and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, The Moritz Kia Alliance Team
My First Kia - Won't Be My Last!
From start to finish, everything was great. I live 30 minutes from the dealership and there is another Moritz closer to me, but I keep coming to Alliance because of the service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review and for traveling to Moritz Kia Alliance from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, The Moritz Kia Alliance Team
Great Service
I like the casual atmosphere. Appointments are easy to make online. Once in you are introduced to a service tech who lets you know what’s going on ever step of the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The Moritz Kia Alliance Team
Great sales team
Great salesman quick transaction delivery department needs to do a more thorough job but nothing that would keep me from doing business with them again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star rating, Kevin! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, The Moritz Kia Alliance Team
Beautiful facility. Kind and helpful employees.
Everyone was very kind and polite. Communication was great and they took care of everything in a timely manner. I will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Maureen! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Moritz Kia Alliance Team
Alliance KIA Service
Brian Lucas is my service advisor. He always meets me at my car with a smile and asking what can he help me with. The service at KIA is excellent. My son and my grandson have purchased their KIA's from Alliance KIA. Both have had great experiences at the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, The Moritz Kia Alliance Team