Flagstaff Auto Exchange

Reviews

3.0 out of 5 3.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 15, 2018

    I went in this not very high hopes of getting a vehicle as I was turned down multiple other places. After sitting down with Troy in finance he quickly... informed me they could get me approved today and on the road with a very reasonable down payment ($1,500). I was ecstatic. After he gave me the go ahead we picked out the perfect car for me that even fit in my budgeted monthly payment. I was in and our of the dealership with all paperwork signed and everything in less than an hour and a half. The car has been great and you can tell was treated with care. I was so pleased I send my girlfriend in 3 months later and she was able to get approved and drove away same day as well. This place rocks. They aren't pushy, make you feel at home and even took care of a problem on my girlfriends car after she bought it. Thanks again guys! One happy customer here!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 28, 2018

    It was in the shop twice for a week each time for several different reasons. After taking my car to Findlay Toyota, I have recieced a long list of cautionary... problems to be worried about. At this point I have not only bought a car with payments, I have bought a dysfunctional problematic vehicle that will always have issues

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2016

    I recently purchased a F-150 from them and the buying process was extremely simple. They promised me once we selected the vehicle that I wanted they would... have me out the door and in my new truck in 30 minutes or less, and they held up to that. The sales staff and management was very helpful and pleasant to deal with, they truly made me feel like I was a part of the family with how they treated me. I will continue to go to Flagstaff Auto Exchange for future purchases and my trucks service needs. Thanks again guys, Great experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?