Maserati of Birmingham Hours
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Great at setting up and keeping appointments. Personal and professional people and service. Respect your time. Comfortable waiting area. Take time... to explain what was done.
I picked car up the fuel gauge is not working the lights in steering wheel don???t work. Front end makes noise the drivers int door Handel dosnt work the... Tpms quit working after cpl days and you can???t plug car because the obd isn???t recognized None of these things were wrong. Everything worked on top of this my bill was $6400 Never again
The service was very bad ,but manager very nice, waiting time was just to long l will not send and one in my opinion to do service,,,
Took my Maserati in for a tune up! That's all that was wrong, the car was beautiful, No issues. It took 8 months , in which time the body control module... went out, had it replaced, an the tire moniter system fixed. Picked up car , after calling them an letting them know I was coming. Car was filthy, been parked out back so long the batterys were dead. So it needed reprogramed. I left there with the check engine light on for the first time. The front end creaks an pops now, the OBD dosnt allow anyone to plug anymore. Used same tool always have but no. the light ring and controls on steering wheel flash on an off, never happened before. And to beat all the 3rd day home the xxxx TPMS went out again. James Phelps was a great guy to deal with, thank God for him, but Im beside myself with what to do.
James was very professional; he went the extra mile to make my wife and I as comfortable as possible during our wait for service. We appreciated the loaner..... Thanks for the great customer service!!!!
Everyone was so nice and not pushy at all, purely friendly and informative. Jonathan was extremely helpful, and we are so glad to have done business with... this dealership!
Pleasant car buying environment and experience. My salesman Beau was very accommodating to my requests. Overall I appreciate the personal attention and... the courteous attitude that was displayed by everyone connected to this purchase.
I just bought a used car less than 2 weeks ago adn noticed one of the fog light didn't work. So I returned to the dealership and they graciously fixed... it with no charge. That's what I call great customer service.
We received a very good price and were well pleased with the attention we received from all of the staff. Bo O???Neal did an excellent job from start to... finish. We bought a Fiat, not a Mazerati.
Jonathan and his team made purchasing our QV very easy and simple. I drove all the way from Atlanta to do business with him and this dealership. I would... recommend anyone buying an Alfa, Maserati or Fiat to reach out to Jonathan and he will take care of you during the entire process.