1st Stop Auto Sales

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 15, 2019

    Landon is extremely professional and has a great selection of QUALITY used vehicles! LOVE my new truck!! I told him exactly what I was looking for and... he found it!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    January 18, 2019

    Buyer beware!!!! This dealer fits the the true definition of used car salesman and they do not stand behind the cars they sale. I bought a car there at... the end of Nov 2018 and 2 weeks after buying the car I noticed major leak coming in through sunroof and doors. I am removing at least 2 inches of water each time it rains. When I went to them so that they can fix the problem they looked at it but the problem continued after they assured they fixed the problem. I took the car to a profesional and they said it would cost $3,000 to fix and obviously they didn’t help pay to fix it. I told them I wanted my money back and they told me they could give me the trade in value of the car which $3500 less then what I gave them. They knew the problem existed before they sold the car and they still sold it. Bad business practice. Bad people to deal with. Would not recommend this place to anyone.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jose we hate you had a bad experience with us but to set the record straight there was NO pre-existing condition with the sunroof in this vehicle. The... problem occurred exactly 32 days after you purchased the vehicle. We did look at the problem for you out of good will and when the problem returned WE recommended you take the vehicle to Hiley Volkswagen. There we paid for half of the repair work which was $325 that Hiley recommended on their first attempt at repairing the problem. After discussing the problem with the technician at Hiley Volkswagen they speculated the angle that you parked the vehicle on was causing the water to all run to one drain which could not handle the excess water therefore it appeared to be going over the top of the track and into your car. I understand you are upset but WE did try to work with you on this problem and we have always stood behind our vehicles and will continue to do so with all our customers. Oh and the estimate you received for the second attempt at repair was $1600 not the $3000 you claim.

  • April 28, 2016

    Great customer service. I really enjoyed how cooperative Adam and his boss were for me. I really enjoyed this experience so much and they made my first... buying experience a great one.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words!!! We value you and your time so much and like to think of you as a new friend, instead of just a new customer! ...Please never hesitate to let us know if there is EVER anything at all we can do for you.

  • 5.0 out of 5
    October 30, 2018

    Me and my husband thought we could NEVER buy a car with our credit score, but the guys at 1st Stop proved us wrong they were fast straight to the point... and did not give up on us and the day after i drove the car i was going home in it!!! I would buy from them again and I highly recommend anyone to do the same!!! I PROMISE THEY WILL DO EVERYTHING THEY CAN DO TO PUT YOU IN THE CAR OF YOUR DREAMS!!! iF I COULD HAVE GIVE THEM A 6 STAR I WOULD HAVE!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business! We are so glad we were able to help you out with your purchase!

  • 5.0 out of 5
    March 12, 2018

    We bought a 2003 yukon slt and it drives like a dream. We drove it home 89 miles back home with no issues. The staff was very helpful and courteous.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business!

  • 5.0 out of 5
    November 29, 2017

    I traveled 600 miles to purchase a vehicle from 1st Stop Auto and wasn't disappointed. We were able to settle on a fair price prior to arriving on the... lot and the purchase was quick and easy. Would definitely recommend

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for your trust in 1St Stop Auto Sales! We appreciate your business!

  • 5.0 out of 5
    May 2, 2017

    Great vehicles, Great Prices, and Very easy to work with!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank You! We appreciate the business!

  • 5.0 out of 5
    February 22, 2017

    We had a great experience working with the team! They found us the perfect car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You! We appreciate the business!

  • 5.0 out of 5
    September 19, 2016

    Found a used BMW on this website that my wife and I were interested in. Went to L&M, talked with Nick and Adam. Both were very knowledgeable about the... SUV we were looking at. Purchased the SUV and they even fixed some problems with the sunroof after we got it. Very nice people and would work with them again.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Well!!! We really cannot already thank you enough for making the trip to see us and furtermore giving us the wonderful opportunity to earn your busine...ss!! Now we really cannot thank you enough or put it into words how much we appreciate you for the kind words!! Thank you so much and we look forward to serving you for many years to come!!

  • 5.0 out of 5
    July 19, 2016

    Nick was awesome, and meeting Landon one of the owners was great! The guys made the shopping experience incredible and awesome! I definitely recommend... you give them a call before shopping anywhere else!

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    Shopped for a used car
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    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Glad we could help! Thank you for your business!

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