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Trust but verify!
The sales staff was very friendly and appeared to be knowledgeable, but some of the things they said ended up not being true. When issues arose after the purchase they were unresponsive and ignored my requests.
I purchased a nice truck from this dealer and was lied to
I purchased a nice truck from this dealer and was lied to about the vehicle having remote start from the factory. I was only given the spare key and had no way to verify their claim. I finally have the money for replacement key and am at the Ford dealership where the build specs were printed for me. The truck does not have remote start from the factory. Very disappointed in being lied to when I spent 17k for a vehicle!
CJ was amazing to work with and exceeded all my...
CJ was amazing to work with and exceeded all my expectations. I'm one of those people that refuses to drive anything but a manual. I'm coming from a 5 speed 96 Tacoma and a 09 WRX, I wanted a lifted 3rd gen 6speed V6 extended Cab in new condition and overland delivered and exceeded. I got a killer price and just for the sake of it (I can be a nervous Nancy type of person) I took it to an official Toyota Service dealership and I passed all of their detailed inspection with flying colors; electronics, allignment (even with the killer lift and fat 285's Overland put on), engine, transmission. Everything passed. Great company & dealer, take it from someone who is super anal about buying cars and does a xxxx ton of research, they even helped out with a chip repair from a rock chip I got on the way to pick up my plates! Super honest and straightforward process.
Overland Trucks is the place to buy Tacoma's in low (compared to King) tax Kitsap County.
Overland takes first every time
CJ and Erin really know what they're talking about and carefully select each vehicle they sell. It's called pride and responsibility. I cannot imagine a better buying experience.
These guys are amazing! They listened to what we needed and met our price point without too much pressure. Everyone was super friendly from the sales guy to the finance guy. Even the manager came and hang out while we waited. They were all super accommodating and even rode home with us to pick up our used car. Next time I need a car, I will go here first! Thanks guys!!
Best Dealership Experience Ever!
What I initially asked for was a car that got great gas mileage, dependable, and affordable. They called me and told me about a car they just got that met these criteria. This turned out to be a car I loved, a price that was perfect and best of all a sale that was quick, smooth and painless. I was so impressed with my purchase, the quality and professionalism of the sales staff and BEST of all just a great experience over all. I have since sent three family members there and they all say the same positive things about this dealership. I recommend them without reservation.
2nd car purchased --- no stress
On July 5, 2019, we purchased our 2nd car (2015 Nissan Versa) from Northwest Rides in Port Orchard WA. Our experience with them was a lot easier than our first visit. They have our information in their security system and the waiting period was short. We found the car online, texted and let them know exactly what we wanted. The next day we received a response and told us that they have the car. We went in, test drove, and got the paperwork done less than 45 minutes. Once again, they provided services with efficiency and effectiveness Thank you, Northwest Rides Port Orchard WA for letting us be part of your family, and job well done Joaquin and Pat Iriarte
AWESOME GUYS TO WORK WITH!!!
I had a very unique situation where no other dealership would work with me. But then I went to these guys and they helped me out tremendously. I highly recommend CJ for all your needs when it comes to buying a car.
The Christmas gift that keeps on giving!
I purchased my Tahoe from Northwest Rides just before Christmas. It was a lifesaver after our current family vehicle broke down. Having 4 kids, and right in the middle of the holidays, we were beyond grateful for the prompt and friendly service from everyone at Northwest Rides! (They even gave us the giant red bow that our kids LOVED!) I am happy to say, that now 7 months later our main family vehicle is running great! And they are STILL friendly and helpful with routine maintenance. What a great group of people they have there! CJ was our salesman and was THEE BEST at making us feel comfortable, and he really cared about our family's needs. I will for sure be going back there for our next upgrade! Thank you, Northwest Rides!
Bought a used vehicle from them and I highly recommend them to anyone shopping! The staff was very polite and helpful during the whole process.