360 Smart Car

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
149 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    December 20, 2018

    I recently went there to buy a used vehicle. I have had credit troubles in the past so I told them do not pull my payment until I was a 100% approved.... They pulled my payment and then told me I was not approved. I kept contacting them asking where my money was at I kept getting different answers. He has been a week and I still have not received my money. We contacted corporate and they said it could take up to 7 to 14 days before I get my money back. I am completely frustrated with this company.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 29, 2018

    Went to look at a vehicle that was for sale. Traveled about 3 and a half hours To find out the vehicles paperwork was not available. I had told the staff... that I was going to be there at a time and still no one put the paperwork aside. Asked about the car and it’s condition. Was told that the car was great and only had one accident in the rear and was repaired by the previous owner. When I saw the vehicle I found out that the car was hit in the front and the back. Was repaired Poorly. Overspray on paint, horrible customer service, trunk and hood sensors not working, Spray painted console, damaged back bumper and many other things. After that when I had told the manager what was wrong with it he had an attitude and tried to say he had the best deal in town. Was extremely rude and did not apologies for his horrible communication. I was shocked that he would even try to sell a car like this when he has a large inventory. Just not a good name. I am not sure if all his cars are like this but this car was a mess. Just trying to sell a car like this tells me That maybe he has more damaged cars Best of luck I would definitely not recommend this dealership.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 26, 2018

    This dealership really works with you and your situation. I???m truly grateful that they were able to get me into another car smoothly after mine was totaled... out! Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2018

    Great customer service and great communication. I'm very happy with my purchase from Leith, everything went smooth as I had hoped it would. 10/10 would... definitely recommend 360 Smart Car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2018

    Leith was so great to my husband and I. He had the car ready when we arrived to go on a test drive and was patient with us as we figured out the best financing... option. I recommend anyone ask for him when they come here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 9, 2018

    Well this is the perfect place to come if you enjoy the line ??? we are checking into that??? or if you enjoy trading in your car and the dealership never... pays it off making your credit score go down. This dealership has major issues and could be so much better if only the employees utilized honesty. Law suite coming hopefully the courts will get me some of my loss back.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 9, 2018

    I bought a car I mid summer and test drove it and come to find out the check engine came on and took two weeks to get back. (Not major) lol but the head... had crack in the motor... they fixed under dealerships warranty. Then I noticed the car leaning to the side and they said they would call me when part is in! Well it???s November and still no call.... the only person I had issues with was the so called manager! Not recommend! Had to get on a spur of moment so I give a star cause of the salesman but the managers are a joke!!!!

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 9, 2018

    I thoroughly enjoyed dealing with 360 motors and the sales rep. He was polite and nee the inventory well so that I could find what I was looking for fast.... I would highly recommend this company to anyone that's looking for cars or trucks or SUV's also the financial department was quick and easy. They even went so far to find me the best rate at the lowest amount of money each month. Thank you 360 motors. See you next time when I buy my next SUV

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 7, 2018

    Dealers these days are too quick to sell you a car they just got on the lot and have 0 knowledge of what they sell. I personally bought a car from them... a year and half ago and will never buy from them again. They sold me a $5000 car that was burnijg oil which ended up with a seized motor, which would cost me another $3,000 - $6,500 to replace and install another motor... Thanks smart car 360! Such a "smart" buy, isn't it? I'm trying to rebuild my life, not dig a deeper hole to die in!!! I would rate a 0 out of 5 if I could. To top it all off, the dealer I dealt with left the dealership not even a week after I bought the car! Strange if you ask me!! Stay away from these scams!

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2018

    Price and inventory is what led me to check out Smartcar 360. The entire experience was positive; from the initial appointment with sales to the final... paperwork in finance.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews