INFINITI of Suitland

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 9:00 AM - 6:00 PM

INFINITI of Suitland Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2016

Welcome To The ALL NEW INFINITI OF SUITLAND!

...



INFINITI of Suitland is the newest member of the PASSPORT AUTO GROUP's SUITLAND AUTO PARK with an incredible ALL NEW facility! The Passport Auto Group has been a proud member of the Washington DC automotive community for 20+ years, and we are happy to bring another flagship automotive dealership to the Washington DC market.

INFINITI Of Suitland - Experience The Passport Difference!

"Experience the Passport Difference at our ALL NEW FACILITY!"

Service

New Battery

$104.95 and up*

Car Wash

Complimentary

Wiper Blade Replacement

$14.5 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
60 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2019

    I found the vehicle I researched and desired at Infiniti of Suitland. The salesperson Ms. Rahab listened specifically to the details of vehicle that brought... me to their show room. Before, during and after the test drive; she provided a very up-to-date knowledge of the Audi S8; a non Infiniti product. Impressive. The price was attractively fair and the Sales manager, Mr. Ed was very encouraging of the after purchase experience. He gained my business by aggressively seeking financial institutions yielding an annual percentage rate besting my favorite USAA. The Financial Officer Ms. Courtney was as skilled in a diverse and variety of extended warranties from prices, mileage lengths and a array of deductibles. They were a deliberate team of customer service professionals. Although, I secured my desired vehicle late in the evening: two of the four person team worked beyond their during duty day (Ms. Courtney and the Cashier Ms. Ardejuh) to ensure a pressure free and welcoming experience. Touché to my salesperson Ms. Rahab and Infiniti of Suitland’s Management for assembling a positive and honest brokering team. Robert L. Griffin Jr

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us Robert. Congratulations on your new vehicle and thank you for choosing INFINITI of Suitland.

  • 5.0 out of 5
    October 1, 2019

    This place was NOT what I expected. Raseaun and Alan the Manager provided excellent service. If you're in the area stop by and ask for Raseaun. It... will be worth it!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Happy to exceed your expectations! Thank you for choosing INFINITI of Suitland!

  • September 6, 2019

    This dealership has done a complete 360 and have proven to be a force in your car shopping experience. Everyone I have encountered at this dealership... during my car buy process have exceeded my expectations and made me feel valued as customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for giving us the opportunity to exceed previous expectations Jason. We're proud of the level of exceptional service that we provide and we'...re happy to hear that you enjoyed your time with us. Thank you for choosing INFINITI of Suitland.

  • 5.0 out of 5
    September 21, 2019

    I visited Passport Infinity of Suitland last week with no intentions of leaving with a new vehicle. However i encounter salesperson Kelly and eventually... also went on to meet Sales Manager Alan and they treated me with nothing less then the best hospitality and exceptional customer service not to mention this wasn’t my first car but it was my first experience at a big dealership. I’ve always heard the myth that you’ll be in a dealership all day long. Not in this case in my eyes they got me in and out. I picked out the car i wanted and that’s the car i ended up leaving with. They weren’t pushy at all nor were they persuasive into getting me to change my mind. I worked with them as well as they worked with me and we closed a great deal. The Finance team was amazing as well. I’m beyond appreciative of my Infinity Q50 !!!!! If your looking to purchase an infinity visit the Passport Infinity of Suitland MD i highly Recommend it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new INFINITI, Aaron! Thank you for choosing INFINITI of Suitland.

  • 5.0 out of 5
    September 2, 2019

    Q60 engine damaged by another dealer poor oil change. My advisor Sean went above and beyond trying to help! Forever grateful to him even though outcome... was to give car up. Sean was patient, informative and in the end understanding. Even offered alternatives for a new/another car. Best service by far I have ever received. I would definitely buy a car from Passport Suitland because of the service I received and will now take future car here for service! Thanks to everyone in the service department!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us, Barbara. We're happy to have been of assistance and hope to see you again!

  • 5.0 out of 5
    August 13, 2019

    Great service from this dealership. Namy, Victoria and Remi are the best. They were patient with helping me choose the right 2019 QX80 with the best colors... and options.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Happy to be of assistance! Congratulations on your new QX80!

  • 5.0 out of 5
    August 3, 2019

    I called the service department ahead of my arrival to find out if they had the part I needed, and was told that they did have the part and my repair could... be done the same day! I was ecstatic to hear this great news, because I needed the repair completed on a Saturday afternoon. After reviewing my previous repair records, my service advisor informed me that my part was still under warranty -- wow! I am extremely grateful to my Service Advisor, Mr. Kevin Seivwright, for his professionalism and excellent customer service! My entire experience at Suitland Infiniti (the cashier, the waiting area, etc.) was awesome!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us! We strive to provide an exceptional customer experience here at INFINITI of Suitland and we're happy to... hear that you enjoyed your time with us!

  • 1.0 out of 5
    July 25, 2019

    I was trying to get my car serviced. I live far away, so they were supposed to meet me. I left them a message when I was coming and then called multiple... times. I finally spoke to the representative, and I was informed that they had changed their mind about meeting. There goes a couple hours of my time and gas. I never plan on going back.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback with us Adam. We're surprised to hear about your experience and would like to know more about it to figure out wha...t went wrong on our end. Please email our business manager, Dave, at david.crout@passportauto.com.

  • 5.0 out of 5
    July 17, 2019

    Awesome experience this go around. Job well done Trina! My loan officer at the credit union gave Trina a compliment as well for her professional service.... Thank you to Trina and the Passport Infiniti team. Derek W.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Happy to hear that you enjoyed your time with us Derek! Thank you for choosing INFINITI of Suitland.

  • 5.0 out of 5
    July 14, 2019

    I needed to replace a car after a hit and run and dealt with Hermann Opoku as salesman. From negotiation to the finishing paperwork, it was a smooth process.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us. We're happy to have been of assistance here at INFINITI of Suitland.

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