Rocket Town Chrysler Dodge Jeep Ram

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 19, 2019

    So last week I was having some troubles with my car and David was so friendly and he got me in right away. I was back on the rode in no time!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2018

    David is by far the best person that has ever helped me with my car. Every time that I come here he is always so kind and always does a great job. David... is the only person I take my car to and it will stay that way because David is awesome and he works so hard to make sure he gets the job done by the time that I need it if I am traveling or something. I would definitely recommend him.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2018

    David was AWESOME! I come to Rocket Town Chrysler because of David. He is very professional & always gets my car fixed at a great price. Keep up the great... work David!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 27, 2018

    Have spent thousands of dollars in the service department of Rocket Town CJDR and each time I have had problems. David, the service adviser, is in way... too deep over his head. He's friendly, always remembers my name, and cordial but he doesn't listen to his customers needs and is lacking in knowledge of vehicle maintenance. I honestly believe that David couldn't organize a two car parade. He had been informed that I have a long trip through the Great Basin and over the Rocky Mountains to North Platte, Nebraska in early September and needed the vehicle to be in top shape for the trip. I told him that if the technician discovered anything to call me so we could discuss it. I had ALL fluids changed. Late int he afternoon I called David to find out the status of my vehicle and he said it was all ready to go but the technician found some things I might want fixed. I asked him how long the vehicle had been ready and he told me a couple of hours. I asked what the additional deficiencies were and he said we could discuss that when I came down and picked up my truck. All of the deficiencies were coolant related and seal related. Had he called earlier I would have told him to fix them, but he hadn't called. I pulled out my credit card to pay the bill and his card reader didn't work. He suggested that maybe it was the card, but I knew it wasn't. I had to drove home, write check and return to the agency to pay my bill. That is unacceptable. I will never darken their door again.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Well, Mr. Angry Viking, I'm very sorry we did not make you happy. David Rodvold has worked for us for a long time and I don't remember anyone ever co...mplaining about him. Would you call me to discuss? My personal number is 741-2371. Chris, owner and general manager