Guidance Auto Sales

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 17, 2018

    My husband and I had the best experience! We recently bought a Ford Expedition from this lot. They were very honest with us! You couldn’t ask for better... service they are the best!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    March 23, 2017

    Called and spoke with Jason . He was a great guy/geakercto talk to... when me and my wife went down to see the car he was very accomidating and helpful... as well as personable .. We drove the car, and we all agreed upon coming back and allowing us to tskevitvtonuot car person to go over it. Jason was ok with us , when my wife called him to setup for us to return and get the car ... he had sold it ( in one day after our verbal agreement ... We did know that a dealer wanted the car but to our understanding, Jason had told the other dealer that he had a customer coming to try out the car... so bottom line ... he sold it out from under our agreement and this is a very poor decision on his part, if he is planning on running his own business snd a full service business , people dont take to kind in not knowing the car is going to bevtherevkrvnot. He could have asked for some earnest money if that would have helped him know we were coming back , but I know deep down he knew we were coming back and still chose to let the dealer have it. I could see that being ok if we didn't get back to him in a timely fashion ! But that wasn't the case, so we are very disappointed and will look elsewhere for a vmcar

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I'm really sorry you feel that you were miss treated. I did inform you that I had a deal with a dealer to purchase this vehicle but I would let them k...now that I had a retail customer on it. This dealer decided to not let me out of that transaction and as soon as I found that out I notified your wife and told her that I would locate another one with similar miles on it. I understand your disappointment and for that my apologies

  • 5.0 out of 5
    November 24, 2016

    Jason was very accommodating in every step of the process. Always professional, never pushy. Would suggest to any friend or family member!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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