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Andrej sold me a 2016 BMW X5 for their asking price for my wife . I arranged funding and got a cashier’s check to pay them. 2 days later he called me in... the evening and said that the car is not available and will call me with details the next morning. He called this morning and told me that the car was not available for sale. When I asked for details his tone completely changed and very rudely told me that this is all he had to say to me. I asked him to get the GM of the dealership to call me and explain to which he replied saying no one was going to call me and rudely hung up. I own a few high end cars and this is by far the WORST AND RUDEST buying experience I have had. Have also left a voicemail for a sales manager at Alan Jay group and am awaiting a callback. STAY AWAY. DON’T WASTE YOUR TIME WITH PEOPLE WHO DON’T APPRECIATE YOUR BUSINESS.
I went there to learn more about the car I meat with salesperson Nick he answer all my question very knowledgeable about the vehicle I was interested test... drove a no pressure and buying anything but I did purchase a the car that I was interested very happy when Nick and all the process excellent job team it was worth the the trip very satisfied thanks
When I recover from a cattle truck hwy. collision I know where to go for a new exotic.
Tried t buy a Maserati, but could not meet my needs in any way. Went to Tampa and ordered the exact car Imwanted in an hour.
So I know these guys sell cars that cost ten times as much as the Jetta SportWagen I saw on their website, but they treated me like I was buying a Maserati... or Alfa Romeo! My salesman, Michael Bilicki, brought the vehicle to my workplace, worked out a good deal for me and had me out the door in my new-to-me car less than two hours after I got off work. Maybe my next car will be one of those bad boys I saw on their lot, but for now, I love my new VW!
Thank you again for your business. Please stop by and say Hi! See ya next Road Trip! Best Regards, Michael