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Did the service ,7,000 miles, in less than I hour while I waited. This is my 3rd Kia Sorrento, and I have loved all three. KIA STOCKTON has a great sales... staff, and service after, and will be back for my next Kia in 2 years.
Jim was very nice and pleasant to work with but the sales manager didn't even bother to come out to introduce himself to my wife and I. The sales manager... was hurling insults at our sales guy because I was negotiating. He got extra mad when I told Him that we didn't want an extended warranty. After I asked for the extended warranty to be removed, the sales manager tried to sneak a "Full Kia Warranty" in the deal hoping I wouldn't notice. I use to work in the car industry and this sales manager is by far the worst I have experienced. Bad ethics, bad customer service from management and a greedy place. Please run from this place before they sucker you into a bad deal.
James Munson (sales) and Everett Mincher (finance) are very professional and made our purchase a great experience. Definitely coming back for my next purchase.... 09/8/18
Haley - sales lady was wonderful to work with. Jason in finance was also wonderful and helpful.
The process of working with Fred the sales manager was very simple and straightforward. I really appreciated the ease of the car-buying process and the... lack of an annoying pushy sales pitch.
Just bought a new Kia optima fully loaded. Drove from San Jose to Stockton because they had the color and trim we wanted. Their discounted price was much... lower than what we could have gotten in San Jose. They also gave me a fair value on my trade in. All of the staff was excellent; Haley in sales explaining all the features of the car, loan and finance staff were friendly and helpful. I have bought many cars in my lifetime and Kia of Stockton is top notch.
I went in to exchange my lease for a newer model. I had a great experience with the staff and ended up with a new leased Sportage that had everything I... wanted and more. Jim Munson was a great help and actually knew information about the vehicle and could answer my questions. I would recommend this dealership and Jim for your next vehicle purchase or lease.
Buying made easy via phone, just had to go down to pick it up! Would buy from them again,
I have been watching for a Kia Sorento on cars.com for around a month. I decided on exactly what price range, model, mileage, and COLOR I wanted. Since... I decided on Red (difficult to find), I resigned myself on trying to be patient. When Stockton Kia appeared to get the perfect car for me, I considered driving 100+ miles to possibly purchase the car. Chris and James at Kia were both very responsive and promptly either answered my phone calls or returned my calls with information and questions. Since I had been shopping for auto financing and was having difficulty getting financing due to some past credit problems, lack of acceptable terms and financing options were still holding me back from purchasing a car. When I asked for their help, and they managed to get me the right financing, I thought I would make the 130 mile trip to check out the Sorento the next day on Saturday and I was not disappointed! I drove home with my Kia and the added bonus was it was my birthday too! Happy Birthday to ME!!! My whole family loves my birthday present.