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Fast, professional and fair. The service department kept me updated every step of the way, and I appreciated that communication. The cost of repairs... was very fair.
Brandon was so helpful and accommodating even with my two boys there with us. Knew just what to do to help make this process so much easier. Rick was also... especially helpful. Gentlemen, just let me know when an M3 is on the lot and I will be there to snag it. Love this dealership.
This was the best experience I have ever had when buying a car. The service rep, Morgan, was exceptional and made sure we were taken care of in all aspects... of the buy, he even bought us dinner while we waited!! (It was delicious by the way). Recommend this place all the way. Everyone was great!
We are glad to hear that you had a great experience with Morgan, we are lucky to have him on our team! We appreciate your business and support and kno...w you will enjoy your new vehicle.
The staff made this a fantastic and fun experience . Logan was great to work with extremely knowledgeable. This was our second auto we purchased with Ron... Sayer BMW and both experiences have been wonderful.
Won’t go anywhere else after finding these guys. Terrific staff Excellent service Great mechanics When I’m ready to purchase another BMW I’m shopping... Idaho Falls BMW. And I won’t be trading my 2011 335xi. Pretty sure it’s good for 300k miles
Jeanna Dean is the most incredible Service Manager on the Planet! She anticipated my every need and was relentless in getting the work I needed approved... and completed by BMW. She and her head mechanic, Spencer, put in endless hours to make sure I was taken care of. Truly the best ‘customer service’ I’ve ever experienced from a car dealership. Thank you Jeanna and Spencer - I will be a BMW of IDAHO FALLS customer for life!!!!
Easily the best shop personnel I’ve encountered over the years. When I need work done, I will always go here. My next purchase will happen here as well.
Above and Beyond! I cant say enough about this dealership! Best service ever!!!! So grateful!Such a pleasure to do business with!! Thanks so very much!!... Never been so happy with a vehicle purchase!
I am extremely pleased with the service on my 2005 X-5 and very impressed by the time and attention given me by the Service Rep. This is especially impressive... given that I purchased the vehicle new in another state and not this dealership.
There are things we don’t love about our Bmw, but we Are impressed with the service department at Idaho Falls. They are friendly and thorough.