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Capistrano Mazda

(1,433 reviews)
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (949) 429-4689 (949) 429-4689
Used (877) 469-7939 (877) 469-7939
Service (877) 470-3942 (877) 470-3942

Reviews

(1,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capistrano Mazda from DealerRater.

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Capistrano Mazda has absolutely the best Service

Capistrano Mazda has absolutely the best Service Department. Cyrena does an amazing job of exceeding my expectations., every single time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always wonderful and great people and service.

Always wonderful and great people and service. The customer service, service and expertise is second to none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Cyrena was professional, knowledgeable, helpful with

Cyrena was professional, knowledgeable, helpful with payment plans. I felt confident that I was getting good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Chaotic as it always is when buying a car.

Chaotic as it always is when buying a car. But these people helped it go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

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The people at Capistrano Mazda are super friendly,

The people at Capistrano Mazda are super friendly, helpful and always communicate well with customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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An efficient and friendly sales process.

An efficient and friendly sales process. No pressure tactics, no unnecessary add ons but presented full menu of accessories and F&I options. Felt informed and confident about my vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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Hugo always helps our family and does an excellent job!

Hugo always helps our family and does an excellent job! Thank you so much Hugo!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Our family has 2 CX5’s from 2 dealerships.

Our family has 2 CX5’s from 2 dealerships. By comparison, Capo Mazda is a step above. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Went in for an oil change and service advisor Hugo was

Went in for an oil change and service advisor Hugo was super helpful checking my car in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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You have a very attentive staff full of knowledge and

You have a very attentive staff full of knowledge and extremely pleasant to do business with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!