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I had a great experience working with Lynn. I told her up front what I was wanting to do and my time availability. She was able to get my vehicle checked... during my lunch break and we handled the rest the next day during my lunch break. No catches or surprises or long extended waits during my working with them. Would recommend this dealer to anyone!
I recently bought a new Clubman All 4 that I built on line and ordered out through this dealer. The experience could not have been better. Sales rep Lynn... Masterson and manager Alvin Rael gave me great service, excellent communication and a very competitive price. This was the third car I bought from these folks, and my experiences have always been excellent.
I was on the market for a used car and I was very fortunate to find it at Santa Fe Mini. As soon as I got there, Lynn greeted me with a smile and asked... what I was interested on. I pointed to the car I liked and she asked right away if I wanted to take it for a test drive. In the past because of my age, car dealers and sales reps have been reluctant on allowing me to take a car for a test drive because many thought I was just looking for a joy ride. Lynn showed right away that she was taking me serious as a customer. We proceeded with the sale and I really appreciated the fact that Lynn was very flexible when it came down to communicating with me. Because of the nature of my work, it is almost impossible for me to answer a phone call. Lynn was very kind and considerate to communicate with me via email and text throughout the whole process. We finalized the process with Alvin which took less than 15 minutes. Alvin went through the paperwork with me and explained every single thing I was signing. The car was really clean and with a full tank at the time of pick up. Last but not least, I received a final email from Lynn thanking me for my business. Overall, it was the best, fastest, car purchasing experience I've had.
I recently bought my four door mini Cooper and had a great experience! Lynn Masterson was very helpful and made the process pleasant and productive. ... I absolutely adore my new car and feel like it is exactly what I wanted and more! I am happy to be part of the "Mini family"
We bought a new MINI through Lynn Masterson last week. Compared to our past experiences (we had many) buying a new car, this one was definitely the most... enjoyable. Lynn was professional throughout the process. The dealership provided all their effort to help us finding the exact car that we are looking for. We are totally satisfied with the purchase.
What started off a true horror when my 2012 Mini Countryman was rear-ended on Cerrillos late one afternoon, ended up becoming a truly positive experience.... I turned to my Santa Fe Mini dealer. Lynn Masterson greeted me as I arrived in my mangled vehicle, and with her guidance not only did I survive this horrible ordeal, but she with her colleague Alvin helped me find the best solution for my predicament. Long story short—I drove away in a new 2016 Mini Countryman with a huge smile and my worries behind me. Thank you Lynn and Santa Fe Mini! You guys are the best!
Working with Lynn Masterson, we ENJOYED the entire process of purchasing a car from this dealership. The entire staff and management at Santa Fe Mini are... first rate.
Lynn Masterson at Santa Fe Mini bent over backwards to get me the car I wanted and get it delivered to New Mexico. The personal attention you get at this... dealership is head and shoulders above the others where you wait for hours under blaring loudspeakers watching throngs of people rush by, or wait hours for a return call from someone you've been dealing with. I wanted stick and all wheel drive in a hatchback. It sounds simple til you look at all the models where you can get stick OR awd. Every MINI comes with stick so it's not an issue. A good car and a nice team of folks to get you i to one. Thanks Lynn!