Clay Cooley Nissan Hours
We offer our customers a one-stop shopping experience. There's no need to trudge from dealer to dealer looking for your
perfect vehicle because we've got everything you're looking for right here at our Irving, TX dealership. On any given day we have thousands of vehicles in stock so you can find just your perfect vehicle among our new Nissan models or in our Used Car Super Store. Whichever car, truck, or SUV you're looking for, it's more than likely we have it in stock. If you don't see exactly what you're looking for on our lot, we are fully capable of obtaining new and used Nissan vehicles from our nation-wide car-purchasing network.
"Shop Me First, Shop Me Last - Either Way, Come See Clay"
Read reviews that mention:
The business practices here are shady at best. I was helping someone find and purchase a car, and the sales manager, Demetrius, ended up saying he wanted... to help me out in return. I said that I doubt it is free, but he insisted to not worry about it. I had my wisdom teeth pulled a few days before, so I was focused on the pain to make it less significant. This made it to where I didn't think to ask certain questions, and it allowed the manager to have shady business. He said I had 3 days to return the Nissan Sentra if I didn't want it and to leave my Chevy Sonic there for a possible purchase on the dealership's or his end. I am not sure which one he was trying to do. He still sent me to the finance department to sign the contract while saying that the contract would be redone with my "trade in" on it. These combined parts led me to believe that it was not finalized. I ended up getting a call from him the next day saying that there was good news, but I stopped him because I didn't want to go through with this anymore. I felt like something would happen and that I was being xxxxed over. I tried to return the Nissan Sentra two days after my visit, and I was told that the contract I signed was finalized. The finance person working with me was going to help me get a check for my Sonic to give me time while helping to sell it. I waited a long time to ever see the check, and the finance person that worked with me changed locations. I came back to try to get the check and my car. The sales manager that screwed me said the GM had the key for my Sonic and that the GM was gone for the day. I gave it some more time because I was told that I would be contacted to get my car back. I never was. I finally saw the check when I contacted their facebook messenger. I was led from phone number to phone number in reference to finding my car. I ended up getting in contact with the original finance person that helped me. They told me that the car was in the back of the dealership and they would contact me when the dealership finds the keys. It has been since November 10th that they have been "looking" for them. It makes me believe that the dealership could be lying and scrapped my car. I am beyond frustrated and have been patient long enough.
Drove 250 miles to buy a car I found. Stayed in contact with salesman who was “holding” car for me. 10 miles away from dealership was non-chalantly... told “bad news car has been sold.” Would have liked some kind of notice someone was looking or at least do not assure me Car is being held. So much enthusiasm and helpfulness when I first inquired about car. Wish I had the same when I took to the road to travel.
TP, thank you for taking the time to write a review. I understand that miscommunications such as this are frustrating and I am sorry you received bad ...news before you even stepped foot in our dealership. I am interested in learning more about your situation, specifically who you were in contact with, and if there is anything we can do to help. Please reach out to me at email@example.com if you would like to discuss further. Thank you. -Brittany C.
Deon was great! Provided me with good quality customer service. He also managed to get me in the car I wanted with the monthly payments I asked for. Ask... for Deon when visiting this dealership
Thank you for the awesome 5-star rating! We are thrilled you had an excellent experience during your visit. Please come again soon! - Brittany C.
Great service great staff and if you'relookong for a car come see Juan banda. He saved me a lot of money on my new Altima. Whenever you’re ready... come see Juan, just bring everything he asks! :D
Stephanie was awesome. The entire team was helpful and made the process so easy. We will be back again to purchase our next car. Thanks gain.
Dee, thank you for the 5 star rating! I'm thrilled to hear that our team was so helpful during your visit. Please come see us again soon! - Britt...any C.
Juan got me a great deal on a 15 mustang that I have been looking non stop for, and I have no credit. Come see Juan!
Thanks to Juan Banda for helping me get my first car! Highly recommend him! Just make sure you bring sell he asks for. Come see Juan!
My tire had a nail so I put on the spare and drove to the Irving store to get the tire repaired. This is a Titan XD. 90 min later, they bring it out... and I noticed the repaired tire had 37 lbs of air. This model requires 70-75 lbs. Then it’s a big discussion in service(apparently they don’t know the product!) and they take it back. So it comes back and I leave. There is now a rattle. I pulled off and looked to see if the spare was loose, and it wasn’t there. I looked in the bed and there it is. Makes me question services ability to fix something that is actually complicated!
It is my desire that you feel confident about servicing your Titan with us. I would like to learn more about your experience. Please contact me, Matt ...Vernadore, at firstname.lastname@example.org. I hope to hear from you soon.
I liked working with Gerlad he was quicke to help us and very informed. As far as sales men go defanantly one of the best experiences I have ever had.... The sales managers leave something to be desired and the female finance manager boled face lied to us but other than that it went well.
Thank you for your rating, Luke! I apologize that you felt you were lied to, this is definitely not the experience we want our customers to have. I wi...ll be sharing this with our team so that we can continue to improve our customer service. Feel free to reach out and let me know how we can make your next experience 5 stars! - Brittany Carpenter, email@example.com
Bringing my daughter in to buy her a car to send her off to college in. Ken got us what we wanted and was absolutely excellent.
I'm thrilled to hear that you and your daughter were able to find the car you wanted! Thank you for the 5 stars! We hope to see you again soon, B...rittany Carpenter