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Dealing with the 3rd party warranty company was frustrating as they did not cover the repairs. Once the problem was rectified it seemed to be fixed, eventually.... I didnt like waiting an extra 3 or 4 days for technician on leave to get my vehicle back but other than that the dealership was pretty good.
I have brought my 2017 Acadia SLT here twice for warranty service and have been pleased both times. Shuttle service back home and a loaner car once because... a part had to be ordered. Tim has handled my issues each time and has been great about calling me to keep me informed of the progress.
DO NOT BUY A CAR/ TRUCK/ SUV from here. I just bought my GMC Yukon. I was told it had 15 miles on it when I got the keys and signed the paperwork. Once... I got in the car to drive it off the lot it had 284 miles. I called my sales representative, Jonathan Witt and he said he would call me back. He DID NOT CALL BACK. Furthermore, I requested tint on my vehicle. I was told I would receive a call back with a tint appointment. I DID NOT GET A CALL BACK for that either. PLEASE BEWARE. Even if you have to drive across town please do so and do NOT go to this GMC.
It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to address your concern...s. Please reach out to us directly at (702) 948-8538 when you have a chance. Thank you, and we look forward to hearing from you.
Moe and the rest of the salesman do not haggle you to buy, they allow you to purchase the car you want.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!
The facility was very nice and clean. Sales manager came out to thank me for my purchase, Scott Clark.
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Scott Clark went above and beyond to help my family get into a car!
Tag, we appreciate you choosing Earnhardt Buick GMC - Las Vegas! Please let us know if you have any additional questions about your new vehicle and we... will be more than happy to assist you!
I bought my GMC Terrain from Dejan at Earnhardt Buick GMC Las Vegas and i love it! It was an amazing car buying experience and the sales team took great... care of me. They showed me where service and parts were and introduced me to the service manager Jordan and Parts Manager David. I will be coming back for all my vehicle maintenance needs.
Thank you so much for sharing your experience, Kate! We are pleased to hear Dejan was able to help make your car buying experience amazing! We will be... sure to pass along your kind comments to our team! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. We hope you are enjoying your GMC Terrain!
Great group ready to help out. Very informative and direct. Convienent. Clean. Talked with a guy Matt Roth, very helpful.
We're glad to hear Matt took such great care of you, Sam! We hope we can continue to be of service to you down the road!
Clean nice facility. Great selection. Scott Clark was very helpful.
Thank you for the great review, Bill! We will be sure to pass along your comments to Scott! We are always more than happy to assist you if anything el...se comes up. Take care!
I really appreciated how Scott Clark and Matt Roth took so much time to help me and my family find the perfect vehicle! I never felt rushed, and they had... great customer service though the whole experience!
We are happy to hear you enjoyed working with Scott and Matt! Congratulations on your new vehicle! Please don't hesitate to reach out if there's anyth...ing additional we can do for you.