Audi Shawnee Mission

3.4 out of 5 3.4
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 7:30 AM - 5:00 PM

Audi Shawnee Mission Hours

Sales

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2016

Audi Shawnee Mission treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer, we enjoy the challenge of meeting and exceeding those standards. Allow us to demonstrate our commitment to excellence!

...



Serving the Greater Kansas City area - Kansas City, Leawood, Lenexa, Merriam, Overland Park and Shawnee Mission, Kansas.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.4 out of 5 3.4
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 23, 2020

    We found an amazing used Nissan Rogue here with a MUCH better price than other comparable cars in the Kansas City area! Nathan was great to work with and... we couldn’t be happier with our purchase! The only downside to our experience is that when I tried to call ahead to ask about the vehicle, I was put on hold for about 15 minutes, which seemed excessive to simply check if they still had the vehicle available. A minor issue, though, because we were able to walk in and get helped right away!

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy you found our staff to be so supportive during your experience here at Audi Shawnee Mission. If you ever need anything else from us, pleas...e feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 4, 2020

    I had a regular maintenance scheduled and a door seals replaced due to wind noise. The seals were covered under manufacturer warranty. The maintenance... was somewhat expensive... but, I was given a 75 dollar off coupon. I would suggest talking to the service people in person rather than doing so on the Audi website.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alec, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

  • August 18, 2016

    I reached out to Audi Shawnee Mission via email and quickly recieved a reply from Todd. Todd was knowledge, prompt and polite and answered all of my questions... and follow ups (sometimes even after hours) and set me up with an appointment to test drive a vehicle. Unfortunately Todd had a medical emergency and couldn't make the appointment so he had a colleague, Chris, show me the vehicle. Everyone I met were friendly and accomodatint. As I'm hanging out in the lounge waiting for Chris to get the keys, I started chatting about cars with another gentleman. I thought he was another customer from his laid back and casual demeanor, turns out he was the finance manager. It was a pleasant surprise there was never any arrogance or pretense from any of the staff, or management and certainly not any pressure to purchase. After the test drive I was considering two different vehciles, so I took the weekend to think about a purchase. Contacted Chris Monday, told him what I wanted and set an appointment that evening to finish the deal. I show up and my new car is parked out front, it's spotless with a full tank of gas! Chris greets me at the door, offers me a drink and had everything ready to go. As I'm signing the paperwork all of the team kept popping into the office to congratulate me on the purchase or chat about cars. It really helped the tedium of signing all the documents. There's plenty of less expensive vehicles out there if you're just looking to get from A to B. When you're in the market for an Audi (or comparable vehicle) you're also looking for a certain experience and level of customer service and from start to finish Audi Shawnee Mission didn't disappoint.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you, GT! We appreciate your business and we're so happy that Chris and Todd could assist you. Enjoy the new ride! :)

  • 5.0 out of 5
    May 3, 2020

    John did an amazing job helping us. He stayed open late for us and provided updates timely on the vehicle we were interested in. He made us feel like part... of the family and I?m sure we will be back to do business with him again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    German, we're happy you found our staff to be so supportive during your experience here at Audi Shawnee Mission! Please let us know if there is anythi...ng else we can do for you; we are more than happy to help!

  • 1.0 out of 5
    May 1, 2020

    My wife and I went shopping for a new daily and spent 30 minutes waiting for a salesman to help us on the lot and after he came and we didn't like the... 2 cars he gived us a tour of starting getting mad and told me that i was kicking tires

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, we appreciate all feedback and we always want to ensure a timely turnaround in our response, but due to COVID-19 there have been unforeseen del...ays. Thank you for letting us know about your recent visit to Audi Shawnee Mission, Colby. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 577-6301. We look forward to hearing from you.

  • 1.0 out of 5
    January 5, 2020

    Bought my car 9 weeks ago, at this point the dealership has had it longer than I. I was told the car was “Quattro certified” and had been through 150... point plus inspection. First 6 weeks the car needed 5k in repairs and as time has gone on I continue to find more problems. After several attemtps finally contacted the GM, he assured me he would take care of everything. It’s been two weeks, and after several contact attempts he has not returned my calls. The amount of incompentence and lip- service you will get from every department in this dealership is unbelievable. Never once was a time line met, multiple calls not returned and lots of empty promiseses to make things right. Not to mention damage done to my car while in their car. I would never buy a car from this dealership again and cannot recommend them. I have bought several “luxury” cars and Audi-Shawnee Mission is certainly not selling or providing a luxury product. To be fair they did cover a majority of the initial repair costs but only after several calls, problems, threats and countless hours and trips to the dealership on my end. It was not an easy or pleasant experience and most people would have given up. But there are still problems unresolved. If you read other reviews about this dealership, you’ll see a consistent theme. I can assure you; they are very real and if I had read them before I would never have purchased a car here. The point is there are other luxury brands out there in the KC area that would never allow this to happen and know how to treat customers. I write this review to help others not make the same mistake I did. As soon as I can sell this car and be done with the situation I will.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    December 27, 2019

    This place is terrible. I brought my vehicle here less than 3 months ago for the AD Blu recall. Here I am again bringing my car back and the manager’s... attitude was beyond rude. Let’s start by saying he didn’t call me back on the recorded line for a reason, because he started the call off with an attitude. He said “there are other cars in front of your vehicle that are more prioritized that have been here longer than yours so yeah”. I asked him “why wasn’t this stated before I dropped my car off? because I was given estimates of when my car would be done but none of them have been fulfilled”. He said “I did!! It was brought in under 50 miles and would’ve needed work anyway. We’re backed up from the holidays so maybe it’ll be done on Monday”.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 1, 2019

    In all honesty... I liked the cars they had. However, the unit I was looking at was overpriced. That wasn't even the main issue I had at this dealership... though. The biggest thing that killed my experience with them is that the advisers don't seem to want to sell their own products. I was originally working with Lauren who seems to be very nice. She then had to hand me over to her coworker Ryan who didn't even seem to really care about getting me into one of their cars. Since the car was overpriced, I was unable to finance it through my bank nor theirs. When I requested to negotiate the price of the car, I was told that their pricing is firm. I understand that dealerships must make a profit but this car was worth a lot less than what they were asking for. If they wanted to sell me a car, they would've sold me a car. When I decided to tell Ryan I wanted to no longer attempt to work this deal, he didn't even bother to reply. It's whatever. I went with a similar unit with less miles for a lot cheaper. Best believe I will not bring my new car in for service here.

    1.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    12 people out of 16 found this review helpful. Did you?
  • 5.0 out of 5
    July 7, 2018

    This has been the BEST new car experience we have had in my life! The dealership isn’t fancy (they are in a temporary location while they are building)... but our salesperson, Lauren was fantastic! She was brand new when we walked in and was still learning about Audi’s but was so personable and listened to what we wanted with absolutely no pressure. We bought an A5 that they had at another dealership but when we got home my husband had second thoughts about the color and called her the next day. She was wonderful about it and walked us through the order process to have one built. Lauren kept us posted on the progress and we picked it up TODAY! If you are looking for a car call Lauren MacDonald!! She will take very good care of you and you will have fun with the process.

    5.0 out of 5
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    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2016

    My experience with online buying has been solidified; I will always use this as my #1 shopping method. My car buying experience was outstanding because... of the incredible customer service of Todd Smith (Audi Swanee Mission Salesman) Todd was engaging from the moment he answered my sales call. He wanted to understand my requests and how he could facilitate my desire. I was a very demanding customer and with 2 weeks of negotiating without a commitment it didn't deter Todd; he continued being just as committed to serving my needs. Unfortunately, when I was ready to make a decision to buy, Todd suffered an unexpected emergency but during a critical moment in his life he gave thought to me by passing my case to his Sales Manager (Taz Good) who continued with the same, non-pressure and outstanding customer service. I agreed to buy the vehicle and Taz found me a better interest rate than my 20 year credit union. Well, the buying experience was done but I needed the expensive Audi A8L that I purchased 'sight unseen' to be shipped. Todd and Taz made the connection that ensured my vehicle was shipped in a timely manner and it was. The Audi Swanee Mission team is outstanding and if I am ever in Kansas that will be one of my first stops. This is an outstanding team. Harold

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Harold! We're so happy that Todd and Taz could help you find your ideal Audi. Hope you're enjoying it :) Hope to see you back soon!