This was our first experience with Lee and this company, and we were EXTREMELY PLEASED! Lee was courteous, soft-spoken, kind, honest, very patient,... thoughtful and always respectful. He answered our questions with a quiet eagerness. His demeanor reminded us of that "old St. Jo small-town friendliness!" A sheer pleasure to be around, he went out of his way to do something for us that was quite unusual for a car salesman. We will seek out Lee next time we are looking for a vehicle! Thank you, Lee, you've restored our faith in people being kind!
Service at the sell was fine. The truck had several small dents and a large scratch on he rear quarter-panel, that weren't pictured online, but the... truck appeared to be in good shape, so I bought it. After the sell, Lee agreed to send me the remaining funds from financing with the title and spare keys in the mail. The title came as promised but no check. I called Lee who said I can come pick it up between 3-5 pm on Monday. I am in the Army and don't get off until 5 so I asked if someone could wait for me to get up there and he said no. I told them that this was their mistake and asked him to make it right and he refused. He said he could mail it, but I needed it by Tuesday and it won't be here by then. I asked for motor world's owner's information and he told me I didn't need it and that he would not give it to me. I told him that was wrong and I would get it eventually anyway. He still refused and so I hung the phone up. The owner still hasn't reached out to me. I hope to educate people on the kind of respect, or lack thereof, you will receive from this dealer.