Vroom (Online Dealer) Hours
With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national
online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.
I will never buy like this, delivery only? Really?? No way! No no. I need to see the car in person. Test drive is a must.
I was interested in a Tesla they had so I called and ask for more pictures. They asked me where I saw the car and said I should go and check out their... website because they have 32 pictures on their website and 3rd party websites usually have a lot less pictures. I said Cars.com also have 32 and can you send pictures of all rims, they said they don't take any additional pictures. I said it's important for me because Vroom only sells online and I'm buying a car online instead of buying a pair of shoes. They said maybe the their process is not really for me.. .What a great attitude.....
First time checking out for my new budget ed car buying online. Great communication throughout the whole process made me very comfortable with the customer... service response. I will recommend them to all my friends.
Sent an request about specific options on a car listed. The dealer followup was a cut n paste of the original online listing. No reason to pursue further... with this dealer
First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and... excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package. They were very courteous and helpful. I would recommend them and the dealership.
Hi George - thanks for the great review. We hope you enjoy your new Rouge! The Vroom team
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway.... It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.