Vroom (Online Dealer)

2.8 out of 5 2.8
ONLINE ONLY - No Retail Location
Rectangle 48
Sales 8:00 AM - 10:00 PM

Vroom (Online Dealer) Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 8:00 PM

About Our Dealership

Dealer on Cars.com since July 2016

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

...

online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"#GetAVroom"

Reviews

2.8 out of 5 2.8
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 27, 2019

    I will never buy like this, delivery only? Really?? No way! No no. I need to see the car in person. Test drive is a must.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 25 found this review helpful. Did you?
  • 1.0 out of 5
    June 15, 2019

    I was interested in a Tesla they had so I called and ask for more pictures. They asked me where I saw the car and said I should go and check out their... website because they have 32 pictures on their website and 3rd party websites usually have a lot less pictures. I said Cars.com also have 32 and can you send pictures of all rims, they said they don't take any additional pictures. I said it's important for me because Vroom only sells online and I'm buying a car online instead of buying a pair of shoes. They said maybe the their process is not really for me.. .What a great attitude.....

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    39 people out of 41 found this review helpful. Did you?
  • 4.0 out of 5
    May 1, 2019

    First time checking out for my new budget ed car buying online. Great communication throughout the whole process made me very comfortable with the customer... service response. I will recommend them to all my friends.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    February 17, 2019

    Sent an request about specific options on a car listed. The dealer followup was a cut n paste of the original online listing. No reason to pursue further... with this dealer

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    33 people out of 36 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 13 found this review helpful. Did you?
  • 5.0 out of 5
    June 13, 2018

    Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and... excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package. They were very courteous and helpful. I would recommend them and the dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 6 found this review helpful. Did you?
    Dealer Response

    Hi George - thanks for the great review. We hope you enjoy your new Rouge! The Vroom team

  • 5.0 out of 5
    August 16, 2017

    Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway.... It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    13 people out of 17 found this review helpful. Did you?