Hyman Bros. Subaru

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
35 lifetime reviews.

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  • 5.0 out of 5
    December 28, 2020

    My Subaru Outback was promptly serviced with attention to replacing the wiper blades.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ashley, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Bes...t wishes, Hyman Bros. Subaru

  • 5.0 out of 5
    December 21, 2020

    Great dealership, great staff, and I love my new Subaru Forester!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 18, 2020

    My experience was positive and I appreciate the helpfulness of Allek, our informative sales person and Bob, the manager. They made the experience memorable.... Since the purchase, they have been helpful with questions. I’m very appreciative. Thank you

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 8, 2020

    Professional and knowledgeable. Easy to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 13, 2020

    Patrick is very pleasant to work with, listened to my wish list, researched a located a vehicle most closely associated to my list, and had the car on-site... a day later. The whole team was polite and gracious, and I never felt the anxious car-buying experience feeling so closely associated with the process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lee, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choo...se us for all your automotive needs! Take care!

  • 5.0 out of 5
    July 23, 2020

    As always, the very best service by knowledgeable techs. I will always be a customer, they are the best Dealership with whom I have ever dealt.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Roger, thank you for your kind words! We're happy we could help. Safe travels!

  • 5.0 out of 5
    February 10, 2020

    It took a little longer to buy a car than I expected, BUT I was treated well while the process went on.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dr. Barbara, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future.... Best wishes, Hyman Bros. Subaru

  • 1.0 out of 5
    February 10, 2020

    Spelled me a lemon then try to charge.me.to fix it. Got into accident do to part I've complained about and had looked at 2twice. I have a international... market business. I will make sure everyone knew how I got screwed 14,500 and I paid cash

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ron, we're extremely disappointed to hear that you left Hyman Bros. Subaru unsatisfied. We want to regain your trust and your business so please reach... out to us at (804) 893-8900. We will work with you to resolve this matter to your satisfaction.

  • 4.0 out of 5
    December 16, 2019

    All car buying is a painful process...this one was no different.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Carolyn, your wonderful feedback and rating mean a lot to us. If you have any additional questions about your new vehicle, we will be more than happy... to assist you! Safe travels!

  • 3.0 out of 5
    October 30, 2019

    Service department very nice when I go. But they will not return calls, texting or email. Very frustrating. Three time they attempted to fix my headlight... that keeps getting condensation in it. It is not fixed yet. My car is using oil between oil changes at times. They can’t figure out why.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your ex...perience in more detail. Please reach out at (804) 893-8900 and we will do our best to make this better. We hope to hear from you soon.

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