Madison Mac Haik Chevrolet

Reviews

3.8 out of 5 3.8
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    August 3, 2018

    Refund policy is slow and poor. Purchase a part in which I did not need and took a week to get my money back. Slow process.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're disappointed to hear this feedback, Michael. Please reach out if you would like to discuss your experience further. Regards, Chris Starnes,... cstarnes@machaik.net; 601-499-8900

  • 5.0 out of 5
    March 12, 2018

    I visited Mac Haik Chev this morning. I didn't have an appointment but was greeted with a smile and helped immediately. I was only there for an oil change/tire... rotation. Yet, I was treated as though I was a VIP customer. This kind of customer service is rare, and while I didn't purchase my vehicle from Mac Haik, I will certainly do so next time. I am happy to have another option for our Jackson/Madison area. I highly recommend Mac Haik!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Robin, it's great to know that our service team provided an exceptional service experience for you. We take pride in our customer care and appreciate ...you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Chris Starnes - General Manager

  • 4.0 out of 5
    February 11, 2018

    Great I was very pleased with the service and everyone was very professional. Did a great job. I would go back to get any service I needed. Thank you

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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nelson, thank you for the feedback! We are happy to hear of your positive experience at Madison Mac Haik Chevrolet, and we are grateful you chose us f...or your automotive needs. We look forward to working with you again in the future! Best, Chris Starnes - General Manager

  • 2.0 out of 5
    November 3, 2017

    I was contacted by a sales rep who was very helpful at first. He instructed me to complete the credit app, which I did, and he asked me all the right questions... to determine what I needed. However, I have yet to hear back from him about anything... A response whether able to help or not would have been appreciated.

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    October 5, 2017

    The customer service was the best they were very courteous the told everything I needed to know about the vehicle I was looking for the price was very... good and I am really considering getting the Tahoe

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 5, 2017

    We had a great buying experience at Mac haik Chevrolet. Our salesman, Danny holder was great, as well as the whole team. I highly recommend Mac haik... Chevrolet- madison.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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