Star Cars Hours
Quality Vehicles, Low Prices & First Class Service! All vehicles are MD State Inspected & warrantied!
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Very pleasant experience working with Star Cars. They had several cars that I was interested in and were very accommodating in helping me drive off in... the car that was best for me. I am grateful to have found this dealership and would highly recommend them. Thank you.
Purchased a 2005 Mazda 3 for my daughter. Inspected to the best of my ability, drove and asked questions then purchased car. First night home it left... a large oil spot in the driveway, not a small leak. I found the source was the oil drain plug which had been coated with gasket sealer to attempt to fix a likely stripped bolt. While under the car I saw rust throughout the body and frame which explained the repainted rear quarter panels which I was told was due to "faded paint". It was actually filled with body filler backed by painters tape in some areas (which was sure to fall out soon after purchase). Rear tires worn to just above indicates on inner edge, perhaps enough to scrape by inspection, cracked and rotten control arm bushings my mechanic said should not have passed inspection. They claim they didn't perform the repairs or didn't know about some of these issues, but shouldn't a business be aware of a product that you are selling and putting their name and reputation behind? Full disclosure, they offered to replace the tires and fix the stripped oil pan bolt after I confronted them about it, but at that point I didn't feel like I could trust them. I don't expect perfection from a used product, but I do expect honesty from someone who is selling it. If the price is fair for the condition of the car then the condition of the car does NOT have to be hidden.
Sir, we gave you a full refund, and also offered to repair the car at no cost if you wanted to keep it. We apologize the vehicle needed minor repairs,... as this was our oldest car on the lot. We warranty and honor all of our vehicles to ensure customer satisfaction, and provided you with the proper resolution with a full refund, so I don't quite understand why you would write a bad review.
Excellent experience working with this dealership, they were very friendly and helpful throughout the entire process. Thank you Star Cars, I love my new... car.
Thank you so much Star Cars, this was such a positive car buying experience for my husband and I. Customer service was 5 stars all the way, financing was... quick and easy I was in and out in about an hour. Car looks and drives great, highly recommend!!
I was able to finance a vehicle same day. Car runs great and I am very pleased with my overall experience. I would absolutely recommend this dealership... to anyone looking to purchase a used vehicle. Thank you.
Found this dealership while shopping around in Glen Burnie MD and I must say I could not be happier with my overall experience. Was able to finance the... exact car that I wanted within my budget. Customer server was top of the line, highly recommended!
Brought a used Acura today and it was in perfect shape. Customer service was marvelous everyone that works there are awesome if you need a car I definitely... will recommend this place you will definitely be satisfied.
Went to rest drive a Nissan rouge and when I arrived their were 2 other similar vehicles, I test drove all theee and went home with a great deal on a Jeep... passport!
I love this dealership. They got me my favorite car which was the black Honda Crosstour 2015. They are very helpful and open to get you what you need and... want. My car runs smoothly, everything in the car works in it and I haven't had any problems with my car since I bought it. Once I picked up my car they detailed it and washed it for me really nicely. This is one of my favorite dealership thus far, who is honest, understanding and enjoys pleasing their customers. I'm pleased to write this review and I thank them for my dream car. I do recommend everyone come to this dealership, and let them hook you up.
The cars are clean and the process was flawless!! I'm very happy with my experience with star cars and the staff made the whole process easy. I will definitely... recommend Star Cars to friends and family!