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Chad was my service advisor. He always goes over what they did, let’s me know what is recommended or found without high pressure . Friendly service people,... they get the work completed within the estimated time and do it to your specifications. My vehicle has been nowhere else, I will continue to use them for my service needs.
No words to adequately express the time, patience and care Chad and the service team provided. I’ll definitely return to Benton service department for... all maintenance for my car.
I traded my 2013 Altima in for a new 2018 Altima. It was trouble free, pleasant and wonderful. The experience was do pleasant I referred a friend who purchased... her vehicle from Benton a few days ago.
We always get excellent service, and the service department staff is friendly and helpful. If you are shopping for a great Nissan service department,... look no further.
Horrible experience as a first time customer.. I spoke with a lady named Ashley over the phone and she told me I would get approved for a car “guaranteed”... with the special program they had going on.. I double checked to make sure because I didn’t want to drive so far and not get approved.. She also said they were doing “0” down and I stated that I had 400 and she said they would definitely get me in something with that since it was 0 down.. Once I got there, I only saw her once and the man who ran my credit for fun told me that I wasn’t approved and he didn’t know why.. After that I asked to speak to her to understand why she told me I would get approved and not even knowing for sure but he lied and said she was with a customer.. One thing I hate is for people to lie just to get customers to come in.. If you are unsure just say u won’t know until u run my credit because people don’t have gas to come look in your face for hrs just for nothing.. Then she text to say I was approved with 2000 down after she told me it was 0 down.. She could have simply said WITH APPROVED CREDIT u can pay little to nothing down smh how simple is that.. but she is a manager, in my opinion everyone isn’t built to be a manager!!
I would highly recommend anyone that is looking to purchase a new or used car to visit Benton Nissan in Bessemer. Friendly and knowledge staff.
I purchased my 2017 Nissan Rogue from Benton Nissan of Bessemer last year and I have since moved about 115 miles from Bessemer but i still make visits... to Bessemer and I always take my car to Benton Nissan of Bessemer whenever my car needs service. Chad and the service staff are the best!
Quick service... very friendly...all questions and concerns answered i would definitely recommend to anyone to give them a visit and see if they can assist... you
I would definitely recommend Benton nissan to my family and friends. Everyone there was polite and helpful. The process went smooth. Keep up the good work.
Great customer service and buying process was smooth. DQ had a great sense of humor. I will recommend others to do business with Benton Nissan.