Reviews
Everything was easy and the car was a great price....
Everything was easy and the car was a great price. Cheapest in the country for what I got! Very happy with my purchase. They made what was a difficult process end on a very positive note
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The worst repair shop I ever used. They texted me about...
The worst repair shop I ever used. They texted me about the repairs and Then they did only half the repairs I authorized. Then they lied about it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service was poor . I only need an inspection and...
The service was poor . I only need an inspection and emission and a wiper. It took 7 hrs. This was totally uncalled Why ???? Thank you .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I was very pleased with the level of service I received...
I was very pleased with the level of service I received at this location. I will definitely continue to use Piazza Mazda to service my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Natelya- So happy that you had an enjoyable service experience with us! Thanks for placing your trust in our team and we appreciate you choosing us! Regards, Rob Douglass- General Manager
Great experience. Staff was so friendly! Kaitlyn was so...
Great experience. Staff was so friendly! Kaitlyn was so easy to work. Would definitely recommend doing business there and would go back! Thank you for everything! I love my Mazda CX-5!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dee- I’m so glad that you had a great experience with Kaitlyn and the rest of our team! Thank you so much for choosing Piazza Mazda and congratulations on your CX-5! Sincerely, Rob Douglass- General Manager
Excellent service. Staff is very friendly.Andres Castro...
Excellent service. Staff is very friendly. Andres Castro help us to find a car as per our need and he was super helpful throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pratik- So happy that Andres Castro provided you with a pleasant vehicle shopping experience. All of us here appreciate you choosing us and congratulate you on your new CX-5! Sincerely, Rob Douglass- General Manager
I like the for first time I was able to see the...
I like the for first time I was able to see the performance work that they do to my vehicle through video camara .that was awesome. Thanks...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Miguel- thanks so much for your review! So glad you are enjoying receiving a video as we provide your vehicle’s maintenance. We appreciate you choosing Piazza Mazda of Reading! Rob Douglass- General Manager
It took 4 hours to wait for my car inspected! This lost...
It took 4 hours to wait for my car inspected! This lost time should be refunded via a free inspection! Some slow female service mechanic! People at the front desks are extremely nice, thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ana- I am very sorry that your experience with us was not what it should have been. I have sent you an e-mail directly so we can work on this for you. Regards, Rob Douglass- General Manager
Awesome experience from start to finish....Jovin was...
Awesome experience from start to finish....Jovin was extremely knowable and pleasent to work with and would do business with Piazza again when purchasing another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! I’m so happy you were pleased with Jobin- we are very happy to have him represent our dealership. All of us here at Piazza Mazda of Reading appreciate you choosing us. Enjoy your new Mazda6! Rob Douglass- General Manager
Great product..!!!Friendly staffThey are willing to...
Great product..!!! Friendly staff They are willing to work with you. Service dept has always been very efficient and listens to any problems you might have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your review! It was our pleasure to help you with your CX-5 and we greatly appreciate your loyalty to Piazza Mazda of Reading! Rob Douglass- General Manager