Our experience here was just excellent. We were "those" people, we changed our mind 3 times and test drove 5 different cars. They were very patient wi...th us, offered us lunch and finally when we bought a car, they filled it with gas got it cleaned up. The finance group had papers ready to sign when we changed our mind, but the process was seamless and they changed it out quickly. Our sales rep, Steve, was phenomenal along with the general manager, I cant recommend this place enough. I have bought several cars over the years and this is the best experience I have ever had.
That's what we like to hear! Thank you for the review!
I had a great experience, everyone wonderful. They were friendly and professional. I would recommend them to anyone. They made me feel right at home.
We are so glad that you had a great experience with us! Thank you for the review and for choosing us!
Jake and William made the process quick and eazy. No real pressure and very little haggling over price. Found CX5 we wanted took a test drive made the... deal signed all the papers all in about two hours
That is awesome to hear! Thank you for the review and for choosing us!
Went in to test drive a jeep and to get financials to discuss with my son. Told the salesman up front and he was all okay. Stood there after the drive... for about 25 minutes when I was approach by this rather large overweighed man. He asked me why I looked so mad. Told him that I was in a hurry and needed the information. He literally told me in front of my child that I was rude and that he would not be doing business with me. I left and he kept on talking. Bought my car next door today. But who was this stranger to ridicule me? Unbelievable! Guess you will not be selling any cars this way!
Hi Angie, we are very sorry about the situation as a whole. We greatly apologize and I will be sending this to our general manager for his review. You... should be hearing from someone shortly. If you would like, you can call 816-434-6040 to provide feedback.
I recently purchased a car from Eddy's and it was the buying experience I every had. Sean O'Leary and Phil Callier were the gentlemen that I dealt wit...h. Their honesty and kindness made buying a car easy and enjoyable. Eddy's also has a great service and parts department. Everyone I have had contact with has been very pleasant and helpful. I will be going back! P.S. Thanks for the book, Sean!
Awesome to hear! Two of the best! Thank you for the review!
I have wanted to buy a new car for several years but haven't because I dread dealing with car dealerships. Not anymore. I found a gem. My car was t...otaled and I had to buy a new car. I spent three days going to different dealerships and was about to give up and just buy anything to get it over with. I drove past Eddy's Mazda and decided to look at one more dealership. JACKPOT! Everybody there was super friendly and not pushy. It was our salesman Chris's third day and he did a wonderful job. Every employee acknowledged us and was helpful. When we me the general manager it all made sense. When you have top notch management your employees are also top notch. I no longer dread buying a car. This is our new go to dealership. We got a great car and a great price and it was a stress free!
Awesome to hear! Thank you for the review!
What a wonderful buying experience. I did multiple test drives and even checked a car out overnight to ensure the vehicle met my needs. No one was e...ver pushy and did all they could to explain/demonstrate the new technology features to this non-techie baby boomer. Everyone at the dealership worked as a team to get the exact vehicle that I wanted. They went above and beyond when other dealers didn't want to negotiate with them. Fun and friendly staff make you feel like you have joined a family.
Wonderful to hear! Thank you for the review!
Not having shopped for used cars in many years, I was pleasantly surprised at Eddy's Mazda in Lee's Summit, MO. A friendly, respectful, responsive te...am work to make me a satisfied, happy customer. All matters were well explained and taken care of. I enjoyed a hometown experience in the best sense of the word!
Awesome to hear! Thank you for the review!
I am always very satisfied with my service. Employees are very pleasant and eager to assist.
Thank you for the review!