Reviews
Write a reviewI-10 Premier Auto Sales
Highly recommend I-10 Premier Auto Sales located in Phoenix, AZ. Great dealer to purchase a used vehicle from. Great dealership, great crew; ask for Rich Charlton!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the review! We appreciate your business
I-10 premier auto sales
I-10 premier auto sales!! Great place to look at used cars and get out of the heat! Indoor facility! Very clean and the staff makes you feel comfortable. Ask for Rich Charlton; he is hands down the man to see; fantastic salesman, great guy, and very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
5 star Dealership
5 star Salesman Rich C and Premier Auto Sales . Return customer always a stress free experience. Thank you again for my lovely car Marsha J and Family
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tina T.
I had been considering replacing my BMW for months and hated the thought of having a car payment again. Late one night I went on the I 10 Premier website and found a BMW that fit all my expectations and was in my price range - to good to be true, right. I had a million things to do the next day but wanted to test drive the car. I called up and spoke with Rich, to see if the car was still available and shared my time constraints, he understood my commitments and had the car ready for me as soon as I walked in the door. I loved the car, it was very clean, in great condition and drove just like my old one. I asked for the information needed to take to my bank and Rich provided everything and even worked with me over the phone at the bank to get all the details lined up. This was by far the easiest car purchase I have ever made. I highly recommend I10 Premier Auto and Rich when looking for a great used car deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Customer!
Our salesman was Rich he was so helpful, found exactly what we wanted ! Highly Recommend I-10 Premier Car Sales Great selection of vehicles! 5 stars
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I-10 Premier Auto Sales Rich Charlton
*** I-10 Premier Auto Sales *** Very Clean Facility; indoors and air conditioned! Friendly Staff. Ask for Rich Charlton, he is definitely your guy! A Car Salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you I10 Premier Auto Sales ( salesman Rich )
Super easy process Great Salesman ( Rich ) in and out in no time . Highly recommend i10 Premier Auto Sales . The Jones Family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Owner needs a reality check
The staff was nice, and honestly stuck working for a bad businessman. The owner may be nice, but made bad buys and can’t negotiate deals. Also, the staff are not on commission, so he was paying full wages to have six employees watch TV on a Saturday. Those expensive overhead costs will be turned into you.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Poor follow up
Bought a Titan from them and waited for parts to come in. They never called for the repairs they promised and when we called, we got the run around. Within a week of owning the truck, the check engine light came on and the starter started to go out. I will never buy from them again. I will go out of my way to let people know how shady they are.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
5-Star Customer Service!
I had seen this dealership on my way to and from on the freeway. I was happy to find a car I've wanted for 13 years! I found the car via CarGurus.com. Jerry was my sales person and he was phenomenal! I felt like I was hanging out with a friend. I had a hefty down payment, due to trying to re-establish my credit after a serious back injury. Jerry was very patient as I had to move money around to be able to purchase the vehicle. I am happy to say that my experience at I-10 Auto Sales was a great one! I like that they're a local small business and I appreciated the family-like atmosphere and relaxed environment. They have tons of used cards under $10K, a great place to purchase a well taken-care of used vehicle. Robert in finance was super cool too. Things happen in life that we cannot prepare or expect and I felt like I was treat with dignity, grace and I received 5-star customer service. Thank you Jerry and Robert and hank you I-10 Premier Auto Sales team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase