US Auto Sales Charleston

Reviews

2.8 out of 5 2.8
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 21, 2018

    They take your money for an over priced car lie on other reps if you try to get a vehicle from another lot, and treat you like garbage after but tell you... to call if you have any other questions.... Check every single mechanism on the car because I found a door that wouldn't lock and a detachy head rest...but they supposedly do such a great inspection. I understand if you have to because I did... But just be sure if what your getting yourself into.

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    Quality of Repair
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    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 19, 2018

    DO NOT BUY FROM THESE PEOPLE!!!!!!! I was in a very bad accident that has left me needing back surgery! I have been paying for a car through them for almost... 2 years now and have never been late on payments!!! I called them due to me not being able to work and I was told that they would give us a deferment for a month! NOPE!!!!! They declined our request!!!! We sent every dr note and out of work note every paper saying that I'm going to have surgery and still they are now threatening to repo our car!!!!!! STAY AWAY FROM THIS JOKE PLACE!!!!! They lie and after being told that they would give us time and then turn around and tells us we are facing a repo!!!!!

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 22, 2018

    I wouldn't honestly refer anyone to purchase a car from here. Main reason,you have options of mailing payments or using your debit/credit card. I... choose to make payments with card to insure payment. I have had 2 times where my card has been charged double and they refuse to refund partial payment. It is very inconvenient to take someone money and tell them you will just apply it to the next month. After I'm finish paying for this car I will never buy another car from this place!

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    Customer Service
    3.0 out of 5
    Quality of Repair
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    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    August 10, 2018

    They are HORRIBLE when it comes to paying you your referral fee. Took three people there and haven't gotten paid yet. Please improve situation ASAP

    4.0 out of 5
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    Quality of Repair
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    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 5, 2017

    I want to give a shout out to US AutoSales in Charleston, SC. They were so patient and helpful for our first time car purchase. They helped us with every... little question we had as we were scared to commit ourselfs. Our overall experience with US Autosales in Charleston was amazing. Would definitely come back.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 5, 2017

    We had a wonderful experience from begining to end with this dealership. Anyone and everyone looking to upgrade their ride should give this dealership... a look.Plenty of high quality vehicles in stock.If you don't see the one you desire, ask,they will find it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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