Best Auto LLC

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 22, 2018

    Very long story... I'll keep it brief. My son purchased a vehicle in the Seattle area that ended up being a repo that was owned only for a short time... by Best Auto. I was unable to register it because of missing paperwork around the reop. I dealt with Washington DOL, a finance company, an auction company, tried to reach the dealer (now out of business) he purchased from and finally ran across Best as being barely involved. I called and Liz May answered. Immediately, it was like talking with a combination of a great business person and a counselor. She listened to my plight and did what the others hadn't... she offered to help. And help she did. She spent her own time contacting WA DOL and the auction they buy their cars from. She tracked down the right people and requested an independent audit of the transaction that was preventing me getting the car licensed. She sent me the required paperwork and all of this without making a dime and knowing full well I live almost 600 miles from her dealership. She did it because she cared and wanted to do the right thing. Folks, used car dealerships aren't exactly known for their integrity. If you're anywhere in SW Oregon, PLEASE, PLEASE, PLEASE give Best Auto a shot on my behalf! I'm confident you'll find them great to deal with!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    April 30, 2018

    Kept me waiting at there front gate for 45 mins after specifically having a set appointment after test driving a vehicle that was supposed to be running... great found out that it needed rotors brakes tires and possibly a fuel filter was told that the car would pass smog and that I would have no problem with it after purchasing the vehicle cause I was in desperate need of one I have put over 1500 in the vehicle it still will not pass smog and is barely running the ladie I set my appointment with wasn’t even there her description of vehicle condition was way off I would not recommend anyone buy from them I have had nothing but loss cause of buy from them I was trusting in the man than was there cause he seemed ok but that was my mistake do not trust any vehicle from them

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 23, 2017

    I am a single woman of humble means and needed to find a reliable car. Car shopping is an intimidating process for me, being alone and not mechanically... savvy. I found a nice, used, 2005 Hyundai Elantra at BEST Auto, LLC, in Selma, OR. Wayne and Liz were knowledgeable and kind and trustworthy; a great family team that I was comfortable with. No fancy sales pitches or pressure to buy, no slick salesman with a glint in his eye pushing a lemon your way with a grin on his face...just facts and full disclosure. It was actually a fun and positive experience purchasing from this seller. Never has buying a car been this stress-free for me. Love the car, love them! I highly recommend this dealer to anyone in the market for a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 5, 2017

    Went for test drive. Vehicle was good. Bought it. Like it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're SO glad that we helped you find a vehicle that you liked! Thank you for doing business with Best Auto, LLC.

  • 5.0 out of 5
    January 26, 2017

    Totally great experience buying here. I had several Mini Cooper cars to test drive. I found just the one I wanted. It was totally worth the drive from... Eugene.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Jodi, for your business and for taking time to give us a review. We hope this semester goes great for you! Keep us posted on how you're doi...ng.

  • 5.0 out of 5
    November 3, 2016

    Easy to do business. Really like the truck. Everything works. Would buy from Best Auto again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jim, thanks for your business! We appreciate you taking the time to let us know how you're doing with the truck. We hope it's just what you were looki...ng for. All the best, Liz M.

  • 5.0 out of 5
    October 24, 2016

    What a pleasant experience... no pressure, car that I went to see was even better than described, no unexpected fees. Wayne went over all features and... service he had done to the car and they issued me a trip permit so I could handle my own DMV work. I used to hate buying cars. It was nice to have a good experience for once.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tina, thanks so much for taking time to post a positive review. We really appreciate it and we're happy we helped you find a vehicle you like. It mean...s a lot to hear that you found the purchasing process to be pleasant. Enjoy your new MINI! If you have any questions, give us a call.