Stevens Jersey City Ford Hours
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Routine maintenance was fast and hassle free would come back again for service. However, the sales team could learn a lot from the service team in terms... of professionalism, timeliness and good service. Service Team A+ , Sales Team F-
Above standard customer service. Friendly staff, knowledgeable and courteous. Willing to explain and be patient for the people who may not be car savvy.... Wish more people were like that.
That afternoon I went into the dealership expecting to finance a work van. The selection was great and I was happy with my choice. Then came the paperwork... which went through smoothly. I took possession of the van and have no regret.
Hands down the best experience I ha e ever had buying a car. Once I found the car I wanted the paperwork took less than 1 hour to finish. I’ll be... going back next year for a new car for my wife.
Awesome service and best part is feeling that salesman's are not pushing rather helping to understand needs of the customer. Also wanted to highlight... the attitude of customer first demonstrated by the sales team.
I am grateful to Ford dealership for my 2013 escape. It was a experience I won't forget and I would definitely buy another one. Thanks
It was a good experience, got promot attention and the service was humble and friendly. I will consider this dealership in the future, with no doubt
Service is much better with the new management, the salesman is knowledgeable and respectful and knows how to deal with customers, good follow up with... customers.
I was greeted with a smile and how may I help you. I was shown directly to the employee who greeted me with hello and how are you doing and what is the... problem with the vehicle. I told him just needed an oil change and he said no problem . He also ask me if I have any other problem at this time. Which I reply no not at the present time, he was very courtesy to me.
Keith and Tyrell were awesome they took good care of me they were very friendly and gave me a call a few days after to make sure I was happy