Stevens Jersey City Ford

Reviews

4.1 out of 5 4.1
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 3, 2018

    Routine maintenance was fast and hassle free would come back again for service. However, the sales team could learn a lot from the service team in terms... of professionalism, timeliness and good service. Service Team A+ , Sales Team F-

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 30, 2018

    Above standard customer service. Friendly staff, knowledgeable and courteous. Willing to explain and be patient for the people who may not be car savvy.... Wish more people were like that.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 18, 2018

    That afternoon I went into the dealership expecting to finance a work van. The selection was great and I was happy with my choice. Then came the paperwork... which went through smoothly. I took possession of the van and have no regret.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 6, 2018

    Hands down the best experience I ha e ever had buying a car. Once I found the car I wanted the paperwork took less than 1 hour to finish. I’ll be... going back next year for a new car for my wife.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 31, 2018

    Awesome service and best part is feeling that salesman's are not pushing rather helping to understand needs of the customer. Also wanted to highlight... the attitude of customer first demonstrated by the sales team.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    July 30, 2018

    I am grateful to Ford dealership for my 2013 escape. It was a experience I won't forget and I would definitely buy another one. Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 25, 2018

    It was a good experience, got promot attention and the service was humble and friendly. I will consider this dealership in the future, with no doubt

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 4.0 out of 5
    July 19, 2018

    Service is much better with the new management, the salesman is knowledgeable and respectful and knows how to deal with customers, good follow up with... customers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    July 12, 2018

    I was greeted with a smile and how may I help you. I was shown directly to the employee who greeted me with hello and how are you doing and what is the... problem with the vehicle. I told him just needed an oil change and he said no problem . He also ask me if I have any other problem at this time. Which I reply no not at the present time, he was very courtesy to me.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 2, 2018

    Keith and Tyrell were awesome they took good care of me they were very friendly and gave me a call a few days after to make sure I was happy

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    Shopped for a new car
    Did make a purchase
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