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Greiner Ford of Casper

(312 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (855) 823-1643 (855) 823-1643
Used (855) 826-5165 (855) 826-5165
Service (855) 837-1988 (855) 837-1988

Reviews

(312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greiner Ford of Casper from DealerRater.

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I was on travel and had a considerable amount of work

I was on travel and had a considerable amount of work that needed to be done. I am grateful for the price and attention to detail the service department gave me. Dorian kept me abreast of everything that needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know our service department at Greiner Ford of Casper was able to assist you during your travels! It's great that Dorian kept you updated throughout the process. Safe journeys ahead and thank you for choosing us!

They always do their best to meet our needs in a timely

They always do their best to meet our needs in a timely and professional manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Greiner Ford of Casper! We work hard to make sure that you are provided with the best automotive experience in town. Should you ever need anything else, please let us know.

Salesman Nick was helpful and attentive.

Salesman Nick was helpful and attentive. He did not try to hard sell me and treated me like I was his friend, Management was willing to deal a little which was definitely a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Nick and our management team at Greiner Ford of Casper made your experience a positive one. We appreciate the feedback, it was an absolute pleasure assisting you. Should you ever need anything else, please let us know.

I love the mobile service that Greiner has been offering.

I love the mobile service that Greiner has been offering. It makes it much easier for me. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tracee! Thank you for the positive review. We are thrilled that you have been able to take advantage of our mobile service. We truly appreciate your support. Come visit our team again soon!

Everybody from parts, to sales, to service are

Everybody from parts, to sales, to service are professional, friendly, attentive, and actually have a personality that makes it beyond a great place to do business. Check them out, make them your dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the stellar review, mdgrayson23! We're delighted to know that our team at Greiner Ford of Casper made your experience a great one. Don't hesitate to reach out if you need anything else in the future!

I purchased from out of state (Minnesota) and I searched

I purchased from out of state (Minnesota) and I searched for this SUV due to make, model and features. The SUV is great. I appreciate the excellent service and communication by Faye Day, the sales associate. We did a video feed inspection and drive (very thorough and detailed, I knew this vehicle). They recommended a car transport (excellent). The purchasing was a little slow getting out (paper work) but I would recommend Greiner Ford for their great service and attention to customer needs. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that you had a great experience purchasing your SUV from us at Greiner Ford of Casper, all the way from Minnesota! Your kind words about our service and attention to customer needs are much appreciated. We'll be sure to pass along your compliments to Faye Day as well. We hope to serve you again in the future!

Ryan at service desk was most helpful explaining the work

Ryan at service desk was most helpful explaining the work needed and the cost, over a Holiday weekend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Judy! Thank you for choosing Greiner Ford of Casper. We are thrilled to see that Ryan provided excellent customer service. It was truly a pleasure assisting you. Should you need anything else, please let us know.

Very helpful and engaged sales associate.

Very helpful and engaged sales associate. Responsive, but was never pushy. Fast and informative service. The finance manager was very helpful in determining the best package and term. Overall, one of the best experiences I've had in buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jim, we're delighted to know you had such a positive experience at Greiner Ford of Casper. It's great that our team was able to assist in finding the best package for your needs. Enjoy your new vehicle!

Quick and polite service.

Quick and polite service. Got me right in for my oil change. Got me back on the road quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for the positive review. We appreciate your support and are thrilled that you were satisfied with the time it took to get you back on the road. Should you ever need anything else, please let us know.

My truck was fixed before it was supposed to be there.

My truck was fixed before it was supposed to be there. Salesman Randy Hunt goes out of his was to help out his customers. I will definitely send customers his way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know your truck was fixed ahead of schedule and that Randy provided excellent service at Greiner Ford of Casper. We appreciate the recommendation. Come visit us again soon!