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J.C. Lewis Ford of Hinesville

(370 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 865-2048 (888) 865-2048
Used (888) 378-9646 (888) 378-9646
Service (888) 714-0137 (888) 714-0137

Reviews

(370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J.C. Lewis Ford of Hinesville from DealerRater.

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Great service on our Bronco.

Great service on our Bronco. Was completed on time and did not have to wait at pickup time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience. It's great to know our staff could be so helpful and provide you with knowledgeable and exceptional service. Please feel free to call or stop by if there is anything else we can do to help you.

Very friendly and clean and I will tell my friends about

Very friendly and clean and I will tell my friends about J.C.Lewis Ford Hinesville

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the strong recommendation. We're super happy to know of your satisfaction and kind comments for our dealership. If there is anything else we can do to be of assistance, please reach out. We are here for you!

My Daughters Honda Civic would not start at 6pm and

My Daughters Honda Civic would not start at 6pm and called Mr Warren Bacon and he said I could have towed and they would look at it. They repaired by the next day. Excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this thoughtful recommendation, we are ecstatic to know that you had a top-notch service experience with us, thanks to our service staff. If you need anything at all, please reach out.

The slowest dealership for service I’ve ever been to.

The slowest dealership for service I’ve ever been to. I always make and appointment and on average I am waiting close to 2 hours. Not to mention, one time the mechanic didn’t even put my oil cap back on and it made a huge mess. They did rectify this situation but I dread taking my car for service each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I apologize that you did not receive the level of service you expected and would appreciate the opportunity to address your concerns further. Please reach out to me at a time that is convenient for you. Ted Hershey Director of Customer Experience Savannah Ford 21B209/ 04927 | Lincoln 21A217/ 11472 | Mazda 24013 Statesboro 21B785/ 06431 Hinesville 21B649/ 08110 Pooler 21B130/ 07909 W 912.629.9363 | C 912.856.9194 | WWW.JCLEWIS.COM

The tech Alex did a great job working on my car.

The tech Alex did a great job working on my car. I feel so much better. THANK YOU VERY MUCH !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

OUR GOAL IS TO MAKE YOU HAPPY!

My wife and I recently had the pleasure of purchasing a

My wife and I recently had the pleasure of purchasing a vehicle from J.C. Lewis Ford Hinesville, and we were compelled to share my exceptional experience with Stephen. From the moment we walked into the parking lot Stephen went above and beyond to ensure that our car-buying journey was smooth and stress-free. Stephen greeted me and my wife with a warm smile and a genuine eagerness to assist us in finding the perfect vehicle to suit our needs. Their knowledge of the inventory was impressive, and they patiently answered all my questions, providing valuable insights and guidance along the way. What truly set Stephen apart was their professionalism and unwavering commitment to customer satisfaction. They listened attentively to my preferences and concerns, never once making us feel pressured or rushed. Their transparent communication and honesty instilled a sense of trust, making us feel confident in our decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We loved reading this review! Happy customers are our aim, and it appears We really hit the bullseye. Thanks for sharing with us and if you have any further questions or worries, we’re always available to help.

Everyone was very helpful and informed me of every step

Everyone was very helpful and informed me of every step that was made . Everything was very clear and precise from the beginning . I am very pleased with my experience and will definitely use them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback and recommendation! We appreciate your business and kind words, and we hope that you will continue to choose us as your dealership. Enjoy your Vehicle!

The worst service ever.

The worst service ever. Starting with the service manager. I would never recommend anyone to that dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We take your comments seriously and would appreciate the opportunity to connect with you to better address the situation. Ted Hershey Director of Customer Experience 912.629.9363

Is it legal to sell a vehicle without a title ?

Is it legal to sell a vehicle without a title ? They did... Never trust j c lewis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That is not the kind of experience we seek to provide. Please reach out to me directly when you can so we can address this together. Ted Hershey Director of Customer Experience 912.629.9363

Always a pleasure to get my car serviced a JC Lewis Ford

Always a pleasure to get my car serviced a JC Lewis Ford Thank you Millie Grimes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking a moment to share your thoughts about your experience. It is a joy to know of your satisfaction regarding our customer service. Please feel free to reach out if we can do anything else for you!