Superior Auto Exchange

2.0 out of 5 2.0

Reviews

2.0 out of 5 2.0
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 14, 2019

    These dumb xxxx don't even answer the phone! This COMPANY phone service SUCKS. COMPANIES LIKE THIS SHOULD NOT BE IN BUSINESS! And if you w

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 18, 2019

    I called and spoke with Jesse. He was very honest about the condition of the car. When I arrived, its a very laid back dealership. They didn't pressure... me or rush me to make a decision. I have had the truck for three weeks now and I couldn't be happier. I will buy my next vehicle from Superior Auto Exchange when the time comes.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 27, 2019

    Contacted Jesse about a raptor. Was quoted a trade in value approx half the rough trade in value of my vehicle. So I asked for the best cash price... they could do. And was quoted a higher price than listed. Was told their prices are not negotiable

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    August 22, 2019

    I bought a 2014 Denali truck from them had 100,000 was told nothing was wrong been thru inspection . I test drive it drive pretty good so I paid 26,000$... cash . A week later start hearing a loud tick almost like a rod knocking but a little quieter took it to my mechanic and the rod was bent . So they basically sold me a truck with a bad motor then told me I was stuck it’s not there problem which is true but they are snakes beware !

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    10 people out of 10 found this review helpful. Did you?
  • 1.0 out of 5
    March 22, 2019

    Went to purchase a pickup truck from them after I was already preapproved with my bank and they told me they could get me a better interest rate. I explained... to to them that my bank closed in a hour and the told me it would only take a few minutes. It took over an hour and they did NOT get my a better rate as they promised. They played the numbers game for a while before we decided to leave. We put down $300 deposit to secure the vehicle before leaving for the day. We found out later with the help of our finance rep that this vehicle had been in several accidents which was not reported on Car Gueu (which is where we found the vehicle). We were pretty much told that we are responsible for getting that information. We decided against making the purchase and were told we would not get our $300 back even though it had only been one day and we were promised 5. Very sneaky and not trust worthy people. We ended up purchasing a better vehicle from Voss. Be aware of This place!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    29 people out of 30 found this review helpful. Did you?
  • 1.0 out of 5
    March 1, 2019

    *****FALSE ADVERTISEMENT***** Went there bought a "what they advertised on their website" Ford F-250, 7.3 liter, 2 days into having the truck had some... problems, took it to a mechanic 1.) Found out the truck was NOT a 7.3 liter it was acutally a 6.0!!! 2.) Found $2,500.00 worth in problems and they will not help us at all with just buying the vehicle 2 days prior and the Car FAX showed the truck passed an inspection 2 weeks prior to us buying it. The ALSO forced us to buy the Extended Warranty that cost $2995.00, tried to use it for our maintenance and was told that the problems were PRE-EXISTING and they cannot submit the claim...... Called Superior Auto Exchange back to ask if they will cancel the extended warranty and was told that I HAVE TO PAY A $200.00 FEE!!! This place will do anything to get your money and sell you a vehicle that WILL NEED MAINTENANCE, WATCH OUT!!! I mentioned taking them to court for their FALSE ADVERTISEMENT and was told he can no longer speak to me.... HORRIBLE place...

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    22 people out of 22 found this review helpful. Did you?
  • 4.0 out of 5
    February 11, 2018

    The young man was honest with me and said the car I came to see would start overheating after about an hour of driving. Hopefully he tells everyone the... truth about that car.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2017

    We recently purchased a BMW X5 from this dealership and were very happy with our vehicle. Their a wholesale dealership so they operate a little differently... and it was great! The staff was extremely friendly, didn't push or pressure us and didn't seem fake at all. We really enjoyed our experience! And we love our X5! Definitely check these guys out and ask for Andrew!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 6 found this review helpful. Did you?