Serra Trussville Kia

Malik Gunn was the absolute best salesman. My entire experience was very pleasant and relaxed.

My vehicle was serviced in a timely fashion and I received a complimentary Carwash . I also was able to use my coupon to lower my out of pocket price which I was happy about . Thanks Kia

Overall 10/10 experience as a first time buyer! Rhashard & Jacob did what was in my best interest. Explained everything to me very detailed. Responded to me in a timely manner! Jacob had awesome interaction. Management was great as well. Finance department was awesome as well! As a first time buyer my experience started off rough but ended in smiles!😊

Parts manager has a horrible attitude, very unprofessional and seems to be a poor choice of representative for the company.

Iyonna Brown was awesome! She was very knowledgeable and extrememly courteous! I loved having the update on my car too. You can be assured that I will be back for my next oil change and tire rotation.

Your mechanics suck they were supposed to fix my turbos and they were down within One month

Very fast and friendly service. Easy to make appointments and to work in the lobby. No issues.

i have a 2018 kia sport age it developed a misfire i took it to have it checked my mechanic told me it had no compression in the number 4 cylinder. so i called serra kia of trussville and told them the problem and asked if the engine was under warranty it had no compression in the number 4 cylinder. she said yes it’s user warranty just bring it in.so i did i had it towed after they checked it they told me it didn’t have any compression in number 4 and said compression issues in the motor are not under warranty and handed me a bill for 200.00 so if you want to get lied to and cheated out of your money this is the place for you

I was extremely pleased with the ease of buying a care with Serra Kia of Trussville. Their friendly customer first culture started on phone call all the way through the shopping, pricing, and buying process. I will definitely be back to buy another car from these guys. First class customer service! Steve K

Dealership is clean everyone is very nice had a good experience with both the salesman and the financial person