Mini Of Hawaii

3.7 out of 5 3.7
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 6:30 AM - 5:30 PM

Mini Of Hawaii Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

6:30 AM - 5:30 PM

Tuesday

6:30 AM - 5:30 PM

Wednesday

6:30 AM - 5:30 PM

Thursday

6:30 AM - 5:30 PM

Friday

6:30 AM - 5:30 PM

Saturday

6:30 AM - 5:30 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    October 21, 2019

    Friendly and fair sales agents, returned to this terrific dealership for my 3rd MINI. I’ve had 2 accidents (not my fault both times) that totaled my vehicle.... MINI protected me beautifully. I feel safe and have fun too. DON’T SHARE MY EMAIL FOR MARKETING PURPOSES. I HATE JUNK EMAIL.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 20, 2019

    Was a bit lengthy regarding time to get through the buying process and not because of price negotiation. Overall a good experience. Let’s see how the auto... holds up after a couple years.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    October 19, 2019

    After the inspection, the salesperson Sheree called to tell me how much the repairs would cost. She kept adding items. Finally, I asked her to just tell... me everything at once and the cost. I was getting the impression that she would keep adding work that needed to be done until I declined. And ultimately that’s what happened. After I agreed to thousands of dollars in repairs and service, she called back to tell me there was one more thing she had forgotten to tell me. I will not be using them again.

    2.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 10, 2019

    Horrible . I don’t think they are part of autonation . It’s an embarrassment of a dealership . Never going back there .Its a joke .

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2019

    I was able to make a quick appointment to replace my tires and complete the alignment. They conducted themselves professionally and had good customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2019

    We have only had great experiences working with the sales and service staff at Mini of Hawaii in Honolulu. We’ve used them for both our BMW and Mini Cooper.... Highly recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2019

    My 2017 Mini Cooper had a bad battery. Called Mini Service, they had a tow truck within 45 minutes to my place. Was easy to track via text, with updates... on the status. They sent pics to me of the car when it arrived, updated me with repair notices, fixed it quickly under warranty, and had my car ready and washed. From Arielʻs quick responses in the beginning to Barryʻs fast feedback, this made me certain my next car will be a Mini again, specifically from this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2019

    I have only taken my Mini to the Mini service and have been totally satisfied with the service. I credit its ongoing high performance to the excellent... service it receives!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2019

    Best service so far! The Service Repesentative was really great. The service was quick, the price was right, and they washed my car. Hopefully, I won't... need any further repairs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2019

    Purchased my second countryman from the same salesman and would do it again. I emailed him from a cruise ship after my son accidentally totalled the first... countryman. Ryan met me at the dealership the morning after my return and I drove out with my new car that day.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews