Luxury Motors Outlet

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
38 lifetime reviews.

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  • 1.0 out of 5
    February 15, 2021

    It looks like this place is closed now, and if so, good riddance! The car I bought from them literally broke down on the way home. I returned and said... I wanted to cancel the transaction. No, they didn't have to let me but it would have been the right thing to do. They said they already took my trade to a different lot and it was far away. Turns out it was 2 minutes away. They gave me a crappy loaner that smelled like smoke (all the vehicles there smell like smoke) to take home while they repaired the one I bought. I called and asked to talk to the owner because I still wanted my old trade in back. He never called and was never there. Everyone associated w/this place was unethical. They said I could sign for my wife on the title app which I later found out was illegal. Go ANYWHERE else to buy. Would I recommend this dealer to my friend? I wouldn't even recommend this dealer to someone who killed my entire extended family!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    August 7, 2020

    Overpriced vehicles with hidden problems that were being covered up. Did not have good customer service. Are not trustworthy. These cars are bought at... auction and have many problems.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 29, 2018

    Purchased a used bmw 3 series, the process was simple and fast. It was the only dealership that got me approved since my credit score was under 500. Definitely... recommend!! Great cars, fast process and excellent staff!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 4, 2018

    There are so many reasons why I would recommend anyone to go to Luxury Motors Outlet. They are so nice and down to earth! The entire process was a breeze.... Great Customer Service! Very satisfied with my purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 2, 2018

    We had a great experience at Luxury Motors Outlet Danny and Said work maricles i highly recommend best place ever hands down good people and helped get... me approved

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 18, 2018

    Great experience wonderful dealer and staff they treated very well. Very informative about all the cars. Test drove a few cars and enjoyed every minute

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 21, 2018

    They are very professional. My son and I bought 2 cars from Luxury Motors Outlet. I will recommend people to go and check it out. Best customer service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 20, 2018

    They have Great price and great cars more interested in helping the customer pick out a car that best suits them for what they need it for

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    January 30, 2018

    I talked to a lady on the phone regarding a 2010 Lexus ES350 that I saw advertised and I mentioned that I would like to come see the car later that day... in which the lady told me that was fine. I drove over an hour to look at the car at their dealership later that day and I met with the lady that I talked to on the phone earlier in the day and she proceeded to tell me that the car was in the shop and not at the dealership lot. I asked when the car would be back and she didn't know. I then called the next day and again no-one knew when the car would be back but I was told that they would let me know when the car would return. I even called that Monday because I wanted to find out more specifically from the manager on when the car would be back and again no-one knew when the car would be back. I guess the manager didn't know when the car would be back either. I was again told that they would let me know when the car would be back. At this point I am not expecting to hear back from anyone about that car. It's been about 2 weeks later at this point. So in conclusion if this is the way that dealership does business with telling a customer that a car is there when it's not and then not even letting me know when the car would be back then they leave something to be desired. Very poor experience.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 28, 2017

    Great experience great car buying day , it has been very pleasant dealing with this dealership I do recommend

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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