Alfa Romeo and FIAT of San Diego

Reviews

4.7 out of 5 4.7
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 14, 2018

    Hector was personable and friendly making the car shopping experience so pleasant. We bought a preowned 2014 Fiat, the car looks brand new. Hector took... our photo with a big red ribbon on the car, we had so much fun.

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    Shopped for a used car
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  • 5.0 out of 5
    October 23, 2018

    Joel Goliath is always professional and polite. I am confident my issues are being addressed in a timely manner. Service is always excellent and it makes... resolving car issues a breeze.

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    Came in for service or repair
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    Dealer Response

    Hi Lisa, Thank you so much for your kind review! We are overjoyed that you are so confident in our service, and we are so glad that your recent experi...ence working with us did not disappoint. We will continue to strive to meet your automotive expectations in the future! Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Joel Golliday, Service Manager

  • 5.0 out of 5
    October 5, 2018

    Initially my 2016 Fiat 500X told me a few days prior to coming into SD Fiat Alfa Romeo, that I needed an oil change..I looked on their website and was... pleasantly surprised to see a stellar coupon! It was expiring soon and I called Joe and Lisa at the service center promptly and made my appointment. I arrived an hour early due to work, and they were happy enough to take me in early. As well I asked if they could ask the technician to change my windshield wiper blades I had purchased at Costco and they were okay with that request. The service from start to finish I believe was about 50 minutes which seemed a little long for an oil change, however realizing I came in early it made up for the time. I paid, left happy and thanked them. It is my first time owning a fiat and I can safely say I may look into buying another.

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    Came in for service or repair
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    Dealer Response

    Hi Aaron, Thank you so much for taking the time to share this wonderful feedback! We're so delighted that Joe and Lisa went above and beyond to e...nsure that your vehicular needs were all taken care of so efficiently. It is a pleasure to hear of your satisfaction, and we look forward to the opportunity to work with you again. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Joel Golliday, Service Manager

  • 5.0 out of 5
    October 4, 2018

    I own many cars to include Porsche, BMW and Land Rover. When I decided to purchase my 2015 Fiat Abarth; I have to admit I was a little apprehensive about... how the Service Department was going to be like. Well, I booked my service appointment online at Fiat San Diego and when I went in I was met by Joel Golliday. Joel quickly removed any concerns I had and made me confident I had brought the car to the right place. They took amazing care of the car and made some repairs of items I wasnt even aware of that they found in their inspection. It was equal to or better than what I expect when I bring my other cars in for service. I HIGHLY recommend Joel and his team for your service work on your Fiat or Alfa.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Charles, Thank you so much for taking the time to leave us this amazing review! We are thrilled to hear of your contentment with your recent experi...ence, and it is our pleasure to go above and beyond to provide you with our best service. We are honored to have earned your confidence and your recommendation, and we look forward to the opportunity to work with you again. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Joel Golliday, Service Manager

  • 5.0 out of 5
    September 24, 2018

    I was looking all over Southern California for a Fiat 500C Pop and came across Fiat of San Diego. I was on their website on the chat explaining what I... was looking for and within a few minutes had an email from Virgil White who sent me some links and then followed up with a phone call. He was amazing and very knowledgeable and called me back with more information. The next day I went to the dealership and he helped me buy the car. His whole attitude was friendly, respectful and professional and I would highly recommend buying your next car there.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Naomi, Congratulations on your new Fiat 500X Pop! We are so delighted that we were able to provide you with just the vehicle you were looking for, ...and that Virgil and ensured that your buying experience was as smooth and efficient as possible! We appreciate your recommendation, and we hope that you enjoy your new ride! Feel free to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Smith, General Sales Manager

  • 4.0 out of 5
    September 8, 2018

    Thanks to Lisa Blair for you’re help and information . Went in there for service and was very informative on what needed to be done .

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    Dealer Response

    Thank you for taking the time to leave us this kind rating! We're thrilled that Lisa could be of such great assistance to you, and we hope to see... you again the next time you are in need of service. Please let us know if you have any further questions or concerns, and feel free to check us out on Facebook and Twitter for savings and updates! Regards, Joel Golliday, Service Manager

  • 5.0 out of 5
    August 30, 2018

    Bought a new Spider from Ryan Satterfield, and he was very knowledgeable, very patient and it was a zero-pressure experience. We went on relatively long... drives on several models and I was able to get a definitive feel for the differences.

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    Shopped for a new car
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    Dealer Response

    Hi Dave, Congratulations on your new Spider! We are so glad that Ryan provided you with such thorough and informative assistance to ensure that you fo...und the perfect vehicle for you! We hope you are enjoying it, and we hope to work with you again in the future. Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Ray Smith, General Sales Manager

  • 5.0 out of 5
    August 25, 2018

    Lisa Blair got my car diagnosed and fixed in one work day. she was very nice and helpful. will be taking car to them when i need repairs.

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    Came in for service or repair
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    Dealer Response

    Hi Lamar! We're so pleased that Lisa could resolve your vehicular issue so promptly and efficiently, and we're delighted that she has earned... your confidence in our dealership! We look forward to the opportunity to work with you again in the future! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Joel Golliday, Service Manager

  • 5.0 out of 5
    August 21, 2018

    Joel Golliday and Lisa in Service Dept. are hands down THE BEST!!! Everyone at this dealership is friendly, fast and efficient. Thank YOU for all your... help. I LOVE my FIAT (after all it is the Gucci Model) but I love this dealer too!!!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you so much for your wonderful review! It is such a pleasure to know that you are so confident in our service, and that your recent experience d...id not disappoint! We are so glad that we could be of assistance to you, and we can't wait to provide you with our most thorough and efficient service again next time! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Joel Golliday, Service Manager

  • 5.0 out of 5
    August 6, 2018

    I am not a big fan of feeling "held prisoner" by having to get service done thru the dealership but I have only had wonderful service from Lisa... and Colby. I will not ever go elsewhere for my Fiat 500 and Lisa is amazing-best customer service ever! Great follow up and extremely caring! Colby is the best technician and so knowledgeable! This place restored my faith in car service through a dealership!

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    Came in for service or repair
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    Dealer Response

    Hi Bonnie, Thank you so much for your wonderful review. We are so honored that you are so confident in Lisa and Colby, and we are so delighted to hear... that they have always provided you with such great service. We look forward to continuing to provide you with our best service in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Joel Golliday, Service Manager

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