Jake Sweeney Chrysler Jeep Dodge

Reviews

3.7 out of 5 3.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 22, 2018

    We purchase a vehicle from them on the 5th and within minutes of getting on the highway the check engine light came on we took it back to them the next... day they told us it was nothing the following day it came on again and they kept it because there was some detail work they had to do and they were going to fix this . The 11th they called and said that they had to completely replace the transmission. Discussions throughout the week told me it would be done by Friday they did not call us with it complete until the 19th. My husband and I had a very rare date night that night and instead of being able to go out and enjoy ourselves we went and got the car since the kids already had a sitter figured it would be easier to do that without them. We got the vehicle there was nobody to talk to and it was dirty dirt all over the floor greasy hand prints all over my white leather seats. There was a broken panel that was not broken before two of the headrest were now broken they would not sit up so I couldn't use those seats for my kids car seats and even the wheel wells were just disgustingly dirty. We took it back the following morning they said they were going to fix everything take care of it they called us today said it was complete so we lost more time with my husband who left extra early for work to pick up the car when he got there there was still dirt on the white leather seats and the one headrest was still broken so we now have to wait until next Monday before they will even look at the vehicle. Our vehicle will have been in our position for less than 48 hours and we'll have been with them for over 20 days before we can even think about picking it up they are disgusting they are liars no one has returned any of my phone calls all the things they have said any promises made has been complete BS. I would give anything to be able to completely return this car and walk away from this disgusting company

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 16, 2018

    We walked into Jake Sweeney Used Car Superstore on Friday, March 9th not knowing what kind of car to purchase for my 16 year old daughter. Kelly helped... us find the perfect car for her - a 2015 Chrysler 200 with only 21,000 miles! He explained the AWESOME warranty that came with the car, gave us the opportunity to have the little scratch fixed and also had a second key fob programmed for us! I definitely recommend stopping by and seeing him! He will work hard to get you in your next vehicle! I am convinced that with the warranty that he offered, I will never spend ungodly amounts of money on a new car! The selection that he had was great and all cars were in pristine condition!!! Thanks, Kelly! My daughter is so happy with her "new" used car!! We will be back!!!!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 28, 2017

    Chris has always been up front, Frank and never makes me feel rushed. Next time you are in for service ask for Chris Engle and you will be in good hands.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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