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Sheehan Cadillac

(658 reviews)
Visit Sheehan Cadillac
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed

Reviews

(658 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehan Cadillac from DealerRater.

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Simple The Best !

Simple The Best ! Showroom, sales lot and all staff were of the highest standards. Sales person Tonya Smith was great. Showed knowledge of all questions and details of the automobiles that we looked at. I entered the sales lot just to look around at pre-owned CT 5s and wound up purchasing a 2026 CT5-V. The deal that Tonya got for me was so good that I could not walk away from it. My trade in allowance was most fair. I drove home 1 hour after entering the lot with my Beautiful 2026 CT5-V. The entire staff including the owner, Tom Sheehan was the most friendly and helpful of any dealership that I have ever been involved with purchasing a new automobile. Sheehan is Believing. . .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Consumer response

Proud to be part of The Sheehan Is Believing Family ! Thank you Tom, Tonya, Mark G. and Alex C.

From the moment I arrived to browse until the deal was

From the moment I arrived to browse until the deal was closed (about 4hrs total), I felt welcomed and the experience was enjoyably seamless. Mr. Sheehan, Scott & Mark were helpful & knowledgeable and the new vehicle checked all my boxes (year, make, model, price). Don’t hesitate to visit for quality automobiles & service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Sheehan Cadillac, LLC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Horrible service department.

Horrible service department. Very unprofessional and rude. They overbill for everything. Travel 8 miles SOUTH TO BAYVIEW CADILLAC you won’t regret it.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Thankyou for your feedback. Please give our Service Manager a call at 9543633601 to discuss any issue you may have had so we can try to resolve any concerns you may have had.

Gene was a great sales person who took his time and

Gene was a great sales person who took his time and explained everything easy to understand

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sylvia, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

I recently purchased a 2025 Escalade Sport Platinum and

I recently purchased a 2025 Escalade Sport Platinum and had an outstanding experience working with Scott Lynton. He was extremely knowledgeable and experienced which made the entire process smooth and stress-free. He was excellent at follow up and true to his word. From start to finish he delivered everything he promised and made sure every detail was taken care of. I couldn’t have asked for a better buying experience. And I love the car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to Scott Lynton here at Sheehan Cadillac, LLC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My XT5 had an AC malfunction.

My XT5 had an AC malfunction. The extended warranty company was reluctant to pay for a replacement. Danny Asherman convinced them to pay. His courteous and professional attitude is to be commended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Harry, thanks for your praise and kind comments about Danny. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bought our XT5 from Sheehan Cadillac and it’s the only

Bought our XT5 from Sheehan Cadillac and it’s the only place to have it serviced. Thanks to Jim Reardon, he has always taken care of us and made our service visits a pleasure. Jim is a true professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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James Reardon and the service team always take great care

James Reardon and the service team always take great care of my car, from drop off to pickup.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jim Reardon and service team provided excellent service.

Jim Reardon and service team provided excellent service. First visit, excellent customer service convenient and well equipped waiting area.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I recently purchased a Cadillac XT6 from Sheehan

I recently purchased a Cadillac XT6 from Sheehan Cadillac, and I couldn’t be more pleased with the experience. Gene Bridges was absolutely fantastic from start to finish. He was knowledgeable, patient, and truly made me feel valued throughout the entire process. Gene took the time to understand exactly what I was looking for and made sure every detail was just right. He went above and beyond to make the experience smooth, stress-free, and even enjoyable. If you’re in the market for a Cadillac, I highly recommend asking for Gene. He’s a true professional and a pleasure to work with. Thank you, Gene, for making this such a great experience, I love my new XT6!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.