Reviews
I was very pleased with the service and assistance I...
I was very pleased with the service and assistance I received during my purchase of my new truck. My salesman, Eddie and the staff was outstanding. I would recommend him and the dealership to anyone interested in purchasing a new or used vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eddie and our team, and we look forward to working with you again. Congratulations on your new vehicle!
The staff and dealership were excellent
The staff and dealership were excellent
This was an exceptional good and superior visit. The team...
This was an exceptional good and superior visit. The team was prompt, professional, and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon!
Friendly people doing good work. I needed no appointment...
Friendly people doing good work. I needed no appointment for my Ram’s first oil change. Service & correction of recall item completed in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I’m a fleet customer I was charged over retail. When I...
I’m a fleet customer I was charged over retail. When I told them I was going to have the van transported to San Antonio then suddenly there was a better pricing. They left battery cables off and several other things that I had to pay the San Antonio dealership to install. Before they could do their assessment on the van
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ashley, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please call me at 817-918-9088 and let me know the best way to reach you. Thank you, Adam Lancaster
I got everything I asked for to make the deal I was...
I got everything I asked for to make the deal I was looking for and was satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that Eddie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Damian goes about and beyond for his customers. He is...
Damian goes about and beyond for his customers. He is very honest and down to earth. I've purchased 5 vehicles from him in the last 4 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that Damian had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!
Eric did a great job in showing the vehicle and answering...
Eric did a great job in showing the vehicle and answering questions knowledgeably. Overall, it was a great experience from sale to financing! We will return to Classic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington! Congrats on your new purchase, and let us know if Eric and our team can be of any more assistance!
Just call for price on diagnostic and service, have been...
Just call for price on diagnostic and service, have been transfer three times from line to line and in the end the voicemail pop in the phone. Disappointing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please call 817-918-9088 and ask for Adam Lancaster if you would like to discuss this further. Thank you.
They gave me a quote of 2500 and I took it to another...
They gave me a quote of 2500 and I took it to another place and it was just my tires! Also they took my headlight out and put it back in without screwing it in!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Keenan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.
Classic CDJRF has some the most considerate, thorough,...
Classic CDJRF has some the most considerate, thorough, and helpful service people. I have always appreciated the way the greet me and then take care of any service needs very promptly and completely. Chris Pierson is my personal favorite and I will continue to hit him up when I visit the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review, Jim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.